Round Rock, United States
4035 Flowstone Ln
N/A
+15125510888
A few years ago we had the good fortune to work with Doug and Chris Brooks when our roof needed to be replaced. Doug worked with our insurance adjustor and helped make the process stress-free. The Brooks were generous with their time. They helped us choose the new shingles by showing us the shingles on houses they previously roofed. They were responsive and professional and followed up on each step. Probably the thing that impressed us the most was their honesty. After the most recent hailstorms and heavy rain Chris and his brother Austin followed up with us. They came out and checked to be sure there was no damage that would be covered by our warranty. Both times there were a few very minor hail dents that did not need repair. They take photos and explain thoroughly. Twice in the past several years we had roof damage from squirrels and both times they came out and repaired quickly for a fair price. We highly recommend them!
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My roof was installed 3 years back by Lone star. After the hail storm they showed up and did a free courtesy check that everything is ok or not. For the minor repairs like loose nails and sealant filling in few place with absolute free of cost. I was amazed with their courtesy and loyalty. Chris Brooks Thank you very much. I appreciate your help.
Lone Star Roofing Austin by far the best roofing company in Texas! All the people are professional and put on the best looking roof in my neighborhood! Would recommend them to anyone needing repairs replacement etc. I give them an A for the job! Doug is the best !
Heck of a job. We had CJ come out to assess hail damage. He confirmed (thankfully) we had none. However, he diagnosed significant builder issues with our roof that the builder's AND our inspector did not catch. Stand up guy who was extremely clear and honest with us. Highly recommended.
Doug and Chris at Lone Star Roofing and Gutters were INCREDIBLE to work with. We had to get our roof replaced when we sold our house and they were amazing. They were incredibly responsive, understanding, helpful, fast, and their crew did awesome work! What started out as an issue that was incredibly stressful turned into a total breeze due to these two. Not only did they do great work, but they helped keep us sane during this process. I would HIGHLY recommend them to anyone looking to get work done on their roof!
Would absolutely recommend this company to anyone. The entire team is honest, professional, and genuinely cares about the people they work with. It’s like talking to a long time friend that happens to be an expert authority on roofing. Truly impressed with the service and quality. The attention to detail throughout all aspects of the process is second to none! Doug, you earned every star!
Chris B. with Lone Star Roofing & Gutters not only repaired a gutter that has been a chronic issue for 10 years, but engineered a brilliant solution that other companies never once suggested! We finally have a gutter downspout that will last on this small, three-story building. Chris was prompt in his communication, providing the quote, and completing the work. He did exactly what he said he would do and a little more!
Doug and Chris are awesome to work with! I was recommended by a colleague to use their services to install gutters around the new house. Spoke with Doug over the phone and he took care of everything. His son Chris came right out to survey and coordinated times and availability to review the project and timeline and set clear expectations on what was going to happen. I think it was 10 days from first call with Doug to gutters installed on the house and they look great! The Lone Star team does things right over there, they are professional and ensure quality craftsmanship on their projects. Fast and Clean. After the job was completed my wife and I walked the perimeter to check for nails or trimmings to make sure the dog stays safe, didn’t have to pick up a thing. This was a great, easy, and quick experience and hopefully I don’t have, but if I ever need roofing work, I’ve got your number Doug!
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