Ruston, United States
1105 N Trenton St
N/A
+13182510000
Bad breakfast. Front desk was super rude. Rooms obviously weren't clean and showers were bad.
like
Usually Americas best value inn are decent places to stay, but unfortunately this wasent the case, I took one look in the room and walked right out to get my money back. The front desk explained to me that they had problems finding cleaning personal,. I was upset the they didn't try explaining that to me at the start. The bed was not freshly done, no toilet paper, no towels, the fools were dirty. I hope they can fix that problem soon, they lost my business that day.
Arrived at 11pm from a graduation and checked in. Told the clerk I really didn't care if the room was smoking or not as long as it was down stairs due to me being disabled. When I got to my room, the bed had no sheets and the toilet need to be flushed. Front desk brought me sheets and offered to give me a up stairs room. I was tired, I spread the full sheets on the queen bed and went to sleep. The continental breakfast was coffee and a few honey buns., a small packet of donuts, cereal with no milk and two slices of bread. It was 7am. When I asked to speak to the manager, I was told they were on vacation and will be back Monday and if I leave my contact info they will get back to me . I have never been contacted and it has been 2 weeks.
Adequate lodging. No frills but as it was last minute on a budget it wasn't bad.
I liked nothing about this place. Booked through hotwire, claiming free wifi & breakfast I have witnessed neither. The room smelled like a smoke stack, & the customer service was awful. Won't be booking here EVER again! Highly disappointed.
I've been to a lot of motels that I've disagreed with the customer service but I have to say.... bed bugs.. unchanged bedding... and smell was aweful. . . I got my money back not even ten minutes after I checked in... doesn't even deserve a one star rating I would never recomend this hotel . It was discusting and the placeneeds to be shut down honestly
Location is nice.. Rooms could be much cleaner..
Cheap n nice environment
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