Ruston, United States
1011 Willow Glen Dr
N/A
+1 3182247499
Really is a nice hotel. Has a modern look. Not really any complaints beside no breakfast. I know during Covid but other hotels are doing limited breakfast. I was in a quiet place not far off the interstate Good friendly service
like
Nice rooms and good customer service. But as with most hotels they are doing grab & go breakfast. Had issues with hot water
This is a nice hotel and is fairly new. We were originally given a room on the first floor at the end of the hall but felt really uncomfortable there due to safety reasons. The door to the exterior on the side of the building next to our room had tape on the latch so that anyone could enter the hotel without having to scan a keyboard. Really troubling for single ladies traveling. We requested to be moved and the front desk personnel immediately moved us. The rooms are nice but not clean. Bathroom floor had not been mopped in a while. Hair and dirt was easily visible. Bed sheets looked clean but fitted sheets were barely on the bed. We finished making them up ourselves. We will stay again but will do a walk thru BEFORE we check in.
We were there two nights and overall it’s a nice hotel. The breakfast was among the best I’ve seen for hotels within this price range. They have 3 electric car chargers, two of which are for Tesla. I would’ve preferred if they’re not as Tesla is not the only electric car brand out there, and Tesla’s can use non-proprietary charges too. They need to pay more attention to cleaning though. Rooms were ok at best, nothing too serious but the common areas like the hallways and elevator lobby was filthy.
Really great staff here. We are traveling on business and had seven boxes coming to us at the hotel. Fedex delivered three days early and they took care of storing them until we arrived without a single complaint. That is excellent customer service! The rooms are very clean and the bed is firm but comfortable. The gym and pool are closed and only grab bags for breakfast but that is to be expected right now.
Save yourself the headache of ever staying here. The customer service is terrible. The manager is never around to speak with. The front desk staff is rude. If you have any issues whatsoever forget about ever discussing it with someone with common sense. A few weeks ago I booked here and again no manager for 6 hours, she was at the store supposedly. I asked if I could record them answering basic questions and they wouldn’t let me, funny because I’m asking standard questions that should be able to be recorded if the answer is actually the legit answer. Exactly my issue, I’m going to dispute the charges of staying here period with my bank. Staying here was a complete *hit show. Do yourself a favor and stay someplace else!! This little town doesn’t have much and staying at a hotel that’s penny pinching doesn’t help!! Do yourself a favor and stay some place else..
Nice clean hotel check in and check out was easy. Rooms are large beds very comfortable really good tv everything was good and clean so I will stay again. Breakfast was a grab bag but they did have pancake I just didnt have time The shower took forever to get hot is the only reason they didnt get a 5
Very clean. Fairly new. Friendly staff. Nice rooms. Probably stay here for the next few weeks.
Deli
The best companies in the category 'Deli'