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Rusty Eck Ford

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Wichita, United States

rustyeckford.com
Ford dealerAuto parts storeAuto repair shopCar dealerTruck dealerUsed car dealerUsed truck dealer· Automotive· Ford dealer· Auto parts store· Auto repair shop· Car dealer· Car leasing service· Car repair and maintenance service· Mechanic· Truck dealer· Used car dealer· Used truck dealer

Rusty Eck Ford Reviews | Rating 4.2 out of 5 stars (5 reviews)

Rusty Eck Ford is located in Wichita, United States on 7310 E Kellogg Ave. Rusty Eck Ford is rated 4.2 out of 5 in the category ford dealerauto parts storeauto repair shopcar dealertruck dealerused car dealerused truck dealer in United States. In 1953 a young O.L. “Rusty” Eck purchased the Ford dealership in his home town of Haven, KS. While his competitors looked on with skepticism, Rusty quickly invested in a modern, customer friendly facility-complete with the first central air conditioning in Haven. In 1967, Rusty acquired a location in Valley Center, to make his customer oriented approach more accessible to Wichita residents. Mustangs were America’s favorite car and Wichita had found a new favorite dealer. In 1969 Rusty built a new state of the art facility at 3901 N Broadway. “Eck Sells for Less!” became the rule that Kansans chose to follow. So much so, that in 1970, Ford supported Rusty’s acquisition of the current location at 7310 E. Kellogg. Over the years generations of Kansans have watched Fordman star in the longest running ad campaign in automotive history. Continuing the legacy, in 1997 Les Eck took over as new president and owner. Les brings his 30+ years of experience to help continue the growth and prosperity of Rusty Eck Ford. One of the ways he is doing so is the implementation of the newest technology in the automotive industry. Rusty Eck Ford had more personal computers, workstations, and diagnostic equipment than any dealership in Kansas. With this leading edge we have raised our customer satisfaction index to the top 10%, which is a very difficult task to achieve and maintain. Foreseeing our customer’s needs, and fulfilling those needs has become a family tradition.

Address

7310 E Kellogg Ave

Phone

+1 3166859211

Company size

201-500 employees

Headquarters

Wichita, KS

Founded

1967

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet

Offerings

Car hireCar washOil changeRepair services

Open hours

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Nancy Freund

I ordered my 2022 Mustang Mach E through Rusty Eck approximately 17 months ago. It was already going to be a \wait\ as the car was not built yet but due to the pandemic, the car was delayed even more. Mike Sell kept me up-to-date with what was going on with manufacturing, etc. throughout the process. The car ultimately came into the dealership about two weeks ago when we were having that terrible weather. Mike knew how long I had been waiting for the car, how much I wanted it, etc. but he also knew how I did not want anything to happen to it. I asked if I could keep it at Rusty Eck and he was so nice about it. He said they would keep it in their garage until the weather got better and I was ready to get it. I went to Rusty Eck last Thursday, February 18, 2021 to pick up the car. My salesman was Cornelius (Corn) who was just great. So was his co-tech expert, Rosa. Since this car is all electric, a new model and has all the bells and whistles, it has a LOT of tech. Rosa and Corn spent about four hours with me getting my iPhone set up as a key, going over all the tech, helping me set all the options, etc. Boy was I impressed by Corn and Rosa. I'm a young 64 years old and not the brightest techno wizard in the refrigerator by my own admission! They took their time with me and made sure that I understood things as we went along. This is the sixth car my husband and I have purchased from Rusty Eck Ford. We do not even live in Wichita but we come down to Rusty Eck just because everyone is so darn nice and we will continue to do so until our daughter and/or son-in-law take our keys from us!!! We just cannot say enough good things about Rusty Eck and its people!!! Nancy Freund

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Hanneah Ramadan

So I was browsing the web site looking for a replacement car after my current one was totaled. And I got a phone call from Mario he took some Information and said come on in ill get u in a car tonight. Me knowing my credit was not the best was not sure I would leave with a car. But he was very helpful he listened to what I wanted and found the best match and prices. I drove away in a 2016 ford escape. Even the financial team was amazing. I would recommend them 1000 times hands down the best experience I have ever had with any dealership or car lot. You won't regret going here.

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Brooklyn Werth

The salespeople are scam artist's. I walked in and this salesman greeted us and showed us around. I told him the price i was looking at and I told him about my trade in. I told him that i looked up what my trade was worth and he told me it was worth so much more. He started to show me cars that where worth 6,000 to 8,000 more than i was looking at guaranteeing my trade would cover it. I found a car i liked. And he had me sign a paper with an intent to buy. When the sales manager showed up, the sales manager told me I would only get a certain amount for my car and he couldn't go down on the price of the vehicle.He asked me why I thought my trade could ever be worth that much (he said with a laugh) and I told him that I was guaranteed this price by their sales associate. When the sales associate was called over to us he made it seem like he never told us that and that we requested that amount. I felt very let down that I was being accused of something he guaranteed us. He did the perfect bait and switch. I told them I wanted to speak to the manager above him. He said that he would have him call us later. This never happened. I went down the street and spoke to a different company and they said that they heard that they were known for doing that. Beware when you go in there. They will take your money and they won't care about you. They are scam artists.

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Russell Tyrrell

I bought a fusion 8 months ago and everything went great was happy and loved the car. Got a call to buy it back get great deal so I went up their I traded in for a new 2020 fusion my sales rep Paris was great and did his job great. Then we go to financing we filled everything out no problem was told I get a email in a day to finish and it's been 5 days and have not heard anything. I'm also supposed to get a check still not heard anything over it or when I will get it. First night they closed so I set up the ford pass with paris has a issue with collision assist. Get home missing a key fob. Called spoke with Ken nice guy sets up a service call. We'll get rental thinking easy fix added the insurance thinking just be a day. Then told we don't know what the issue we may have order part. So so knows how long this will take I advised well did not expect that why added the insurance for a day was told well u.can just take that off. Just blown away had car. It a week and all this not the best experience this go around.

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Jessica Tittsworth

Great experience! Guys were personable and so nice. They did quick work while me and my 2 boys played inside. Not having to pack up their entire toy box to entertain them during the process was worth it more than anything else! Thank you Mobile Team :)

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