Saanichton, Canada
2401 Mt Newton Cross Rd
$$
+1 2506521724
N/A
Kerbside pickupTakeawayDine-in
Bar on siteGood for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholCocktailsCoffeeHealthy optionsKids' menuSmall platesWine
Horrible service I have almost no one in restaurant ...take over 15 min take me at my seat and no it’s not because the COVID fews waitress on the phone texting it’s not acceptable need change customer service
like
This place is Honestly so great. Even though they were really busy and seemed a couple hands short they got my food out quickly and worked with a smile! The food was great, service was impeccable, all around great place!
The only redeeming quality of my meal was the fries, and the kind waitress that served me. The burger was seared on the outside, and still had soft pink center to it, had consistency of an uncooked hotdog. The caesar salad was old browning iceberg lettuce with a very small amount of watered down dressing, and the coleslaw was extremely sweet. The creamer for my coffee had chunks of what looked like cottage cheese floating on the top, and was an overall disappointing meal. Left 2/3 of my meal for the trash unfortunately.
Ordered online for pick-up at 8pm. Shortly after ordering, we were called to say they did not have the vegetables on the menu so offered broccoli and carrots instead. We said that was totally fine. 15 minutes later, they called again to say the did not actually have broccoli so asked whether just carrots and another side (not steamed/roasted vegetables) would be okay. We also said that was okay, not having much of a choice. Picked up the order and got home to realize the carrots had not even been included and the cranberry sauce was also forgotten. Called in and when I asked if they were set aside for us to come back, the person who answered informed me that carrots did not come with the Turkey meal... After explaining the entire situation, she said they would make up carrots for us. We drove back to the restaurant and picked up the missed items. No apology was given and nothing offered to make up for having to drive back for a mistake on their part. We will not be returning.
We waited a while at the door before anyone appeared to seat us. It seemed to take a long time to get our food after ordering. My burger was okay and his was pretty good, but the fries were meh. He thought the waitress was on her own because we didn't see any other servers and she was always heading past with purpose. Not a bad place to eat but not the best example of the experience one usually gets at a White Spot.
Deli
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