Saltillo, United States
169 Mobile St
$$$
+16628691588
N/A
Picture this. 9 months pregnant. Wanting a hot dog. I asked for the American dog. Mustard, relish, onions. I asked multiple times did they have sweet or dill relish. They repeated it was dill. So I said that was fine. (I hate sweet) I get it after 30 minutes. Sweet relish, no mustard, ketchup, and onions. Of course I tell the girl to make me a new one. It took an additional 30 mins for one hot dog. Not to mention it was STILL wrong.
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You can NOT make this stuff up...I ordered the new Kings Hawaiian Chicken Club and a Strawberry Cheesecake Shake; paid with my debit card and followed the order as it shows you what current step it’s in on the screen. 3-5 minutes after paying the screen displays that my order is being brought to me. 25 minutes later, I still have NOT received anything and the cars around me have all left. I proceed to press the button to ask if everything was okay, and their response was “we apologize what did you have?”, after I responded, there was no response on their end. 5 minutes later, after I am the only car currently parked, my food arrives. 35 minutes at a Sonic, it takes to receive my order. As I drive away, I start to drink my shake....it was literally hot ice cream mix and whipped cream. As I pulled from the parking lot, I threw my shake in the trash and continued with my evening. I can NOT with this location.
The best I've been to in a while witj that fast friendly and helpful service from your ordering to the carhop they do a good job.
Alissa Mcclenan or whatever your name may be. If you hold a key, this story may be in for a ride. You don't listen to your customers and then instead of trying to figure it out, your response is let the next person handle it. I really don't want to give any stars but I don't know if this is allowed. Have it. Managers be careful who you give access to manage your store. I don't have a photo because I left with only a name. RUDE.
Very bad would not eat there there was a roach in my bag. And when the little lady came out to look she said sorry we a have a roach problem. That place needs to be shut down
Service was not good tonight at all. Cut me off after ordering one drink and got that wrong. Had them change order and add shakes, came out to car to tell us they were out of green tea, and then brought out wrong shakes. Just bad all around tonight, had to drive to Tupelo to get kids the correct shakes. Very sad about service tonight.
A favorite of mine since childhood. Always the place we went after a doctors visit. The best is the vintage feel of the car hop days.
Why don't they just go ahead and shut down completely and tear it down and build something else. Every time I go by there they're out of something. I'll go by there tonight to get a special and they're closed all the lights are off if there's buckets blocking the driveway and their phone is temporarily disconnected. It's been a downward spiral for a while now. This is extremely disappointing. Knowing that the closest Sonic now is 10 minutes down into Tupelo by the mall. You can definitely forget that.
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