San Antonio, United States
403 W Rhapsody Dr
N/A
+1 2102760734
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Cozy Escapes installed new gas logs for me twice in the past 2 weeks. My client was thrilled and so am I. Chris was beyond helpful in the process- from selection to installation. His product knowledge and professionalism made things simple. Their installer is fast and efficient and very thorough. I would highly recommend their services.
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Top notch experience. Sales and install went well. Kept us well informed throughout the process. Update. We love our “zero clearance” fireplace. It is very efficient with it’s outside air intake for the combustion chamber. It heats our home well with much less wood consumed compared to regular fireplaces. I highly recommend the additional hot air blower. It blows heated air 50’ away and keeps the fireplace den room comfortable and not super-heated. Only negative — the door seal came off after the first couple of uses. We bought some high temp glue and put it back on. Additionally, the glass door inset will tend to get a layer of soot. With a fireplace glass door cleaner, it comes off easily. I understand you should not use regular glass cleaner.
We had a great experience with Cozy Outdoor Escapes! Chris and Travis provide exceptional customer service and are very accessible. Chris’s design ideas and Travis’s knowledge resulted in a stunning outdoor kitchen that we will enjoy for many years to come. They are also very down to Earth and fun to work with.
When we first moved to San Antonio, we used Cozy Outdoor Escapes to install a fire pit for us. They did an outstanding job, and we have so enjoyed it the last few years. Just recently our older fireplace in our home needed some work. We, of course, called on the friendly and efficient people at Cozy Outdoor Escapes. Our fireplace performs and looks like new. We couldn't be more pleased. We highly recommend them.
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