San Antonio, United States
5118 San Pedro Ave
N/A
+1 2108294577
Wheelchair-accessible entrance
I call on a daily basis to get office hours trying to pick up my son’s graduation pictures that have been paid for months in advance as per their request and still unable to obtain. I called yesterday at 10 in a.m. message stated they will be open Saturday 9 to noon I get there closed call and message now states summer hours and only open on Thursday and Friday 1-5 pm well I’m sorry we work and those aren’t even realistic hours for working parents. Leave messages and no one has returned my call. I’m about ready to call the news media to try and get my son’ s pictures. My grandma just passed away last week and I wasn’t able to share with her cause no one is ever available that’s a moment I will never get back. I’m beyond disappointed and disgusted with this business.
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Getting the things you need to graduate is often stressful. But here I had amazing service. They walked me through everything I needed and gave me a fair price.
Amazing service! Thank you so much for EVERYTHING.
I've had a great experience with Grad Hub so far. My student at Cornerstone received his class ring from Grad Hub, which looked and fit great. Every time I've called the company directly, I've been helped with a cordial and professional rep over the phone. A payment plan on my ring was easy and no hassle. He will be fitted for his letterman jacket next week at Grad Hub. Every encounter I've had has been above and beyond on the customer service scale.
This is the place to get all your cap, gown, tassels, and cards for invitation for your ceremony graduation! Here they work with you and get you set up and ready to go! They are very friendly and professional when it comes to getting you ready for the big day! They also sell pictures and all kinds of other things for you to remember: "Your Special Day"!
I don't believe you deserve any stars when it comes to phone service. There is not one person that can answer a phone in that store??!!?? That is what makes some people very upset when all they want to do is ask a simple question. I understand that you may get the same question over and over again but that's all part of being a single company dealing with high school graduation merchandise. You really need to get a handle on things because this year, I now think, that may have been a reason my child's high school went with a different company. This is easily fixable by simply answering a phone.......Just don't put us on hold to long.
Took my 3rd child to pick out her ring, She was happy with her choice, Oscar worked with us and was very patient
There not even in the stores and I’m trying to get my cap and gown for a week now
Deli
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