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Northern Tool + Equipment

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San Antonio, United States

northerntool.com
Tool store· Air compressor supplier· Home improvement store· Industrial equipment supplier· Small engine repair service· Trailer dealer· Trailer supply store· Generator shop· Hardware store· Lawn mower repair service· Repair service· Welding supply store

Northern Tool + Equipment Reviews | Rating 4.5 out of 5 stars (5 reviews)

Northern Tool + Equipment is located in San Antonio, United States on 2505 Northwest Loop 410. Northern Tool + Equipment is rated 4.5 out of 5 in the category tool store in United States.

Address

2505 Northwest Loop 410

Phone

+1 2103444294

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Assembly serviceRepair servicesService guarantee

Open hours

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Shawn Cunningham

Northern Tool, this location in particular, blew me away with their customer service. To say that the Senior Sales Manager, David, (not to mention several other team members) took care of us would be a gross understatement. My order did not come in when promised, which was completely out is control. However, he 100% rectified the situation, thus saving us a lot of hassle. He was kind, thoughtful, professional and generous. It’s rare to experience this level of customer care, and we are very grateful to have been the recipients of this outstanding level of service. I’m not sure if it’s the training, management, or overall climate at Northern Tool, but I can assure you, they now have a family of lifelong customers! Thank y’all so much for all of your helpfulness.

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Pedro Castañeda

Bought a 2.5 gallon ultra fine mist disinectant sprayer. DO NOT BUY THIS ITEM. Mist even under high pressure does not spray further than 1 foot away. Had techs look at machine and they said it had a clog as was fixed. Went to pick it up and asked to see how it worked. .... it didn't Then comes the beauty...they want you to have a receipt to return it it knowing FULL WELL they have it on their point of service computers and the worst part of it is that they'll argue with you that they dont...well at least Robert did. The lady behind the counter had already told me that she could. Long story short...they will try to make it difficult to return crsppy stuff.

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Tom Zimmer

It’s an OK experience but not exceptional customer experience. I find dealing online is a minimum two week if not longer wait for just about everything. The pricing is pretty high and as most things now it’s much more convenient, faster and cheaper to try Amazon first.

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Tony Atkinson

I have shopped at this place many times. They have a great selection of tools for many different trades. Most of their major products are tested name brands and are fine quality. They have lots of little items gadgets and fun stuff that will draw your attention and take your money. Some of them are high quality and some not so much. They almost always have what I'm looking for. Find staff that is helpful eager to make suggestions for special projects and concerns.

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Pedro Meza

Northern Tools Equipment, needs to the word Another. Example is the picture of a Trinity 4-Tier Wire Shelving with wheels that will be used in my pantry. It is on sale for 49.99 plus tax, a very good price; hint sign up for their email specials.

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