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San Clemente Medi-Center

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San Clemente, United States

scmedicenter.com
Urgent care center· Doctor· Pulmonologist· Wellness program· Internist· Walk-in clinic

San Clemente Medi-Center Reviews | Rating 3.1 out of 5 stars (5 reviews)

San Clemente Medi-Center is located in San Clemente, United States on 910 S El Camino Real suite a-100. San Clemente Medi-Center is rated 3.1 out of 5 in the category urgent care center in United States.

Address

910 S El Camino Real suite a-100

Phone

+1 9494924994

Amenities

Gender-neutral toiletsToilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
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M

Maunette Bacon

SKIP THIS PLACE and go 8 minutes further to SOUTH COUNTY URGENT CARE. 1300 Avenida Vista Vermosa, San Clemente. You’ll save yourselves a terrible experience. SOUTH COUNTY URGENT CARE had an emergency room doctor on staff and took care of my foot in record time without issue. Now regarding San Clement Medi Center, if I could give this place a negative rating I would. Less than one star. These people are unbelievable and should be ashamed to call themselves care givers. They are more concerned about getting paid than patient care but what’s really alarming is given their “primary payment” concern, they are not competent enough to verify insurance. I googled nearest urgent care after severely cutting my toe on rock at the beach. The person at the counter [San Clemente Medi Center] came to a locked door and ask why we were there. She then ask if I had insurance and ask “what kind”. After sharing my plan detail she then told me to call the number on posted on the sign outside the door. This treatment was shockingly unprofessional. After filling out 5 pages (front and back forms) the receptionist said she couldn’t verify my insurance and ask me for my social which I provided. I have Blue Cross insurance and I’m the primary policy holder. I’ve never had an issue ANYWHERE with my insurance but for some reason these people “could not verify my insurance” and started behaving even more unprofessional. To help them, I called the number on my card myself and the automated system confirmed a policy under my birthday. All of this is taking place outside the facility because as mentioned they kept us locked out. I finally told them how unprofessional their conduct was and we left. We went to the next closest Urgent Care who had no issues with my insurance and took care of my toe right away. What a difference a true professional can make. Skip the drama, head to South County Urgent Care and get the emergency help you need.

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Jerry Kiernan

I would not take my dog to them the most incompetent staff I've ever had the displeasure to work with . .scam .. they take your money and that's all thay care about. and give you nothing but excuse when thay should be giving you answers

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Chris Swanson

Horrible service. Made us wait outside 40 minutes just so they could verify insurance. Meanwhile my girlfriend's toe is profusely bleeding. They care way more about the money than their patients. I would look to other places. Many within a 10 span and way better service. We went to one 8 minutes away and we had zero issues and treated with dignity and respect - something this office should try and find.

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Zip Baney

Would avoid this place! They don't care about your health whatsoever. My wife was hit in the eye with a surfboard and we stopped here right as they were closing. Her eye was cut and bleeding and swollen. The girl behind the locked door asked what insurance we had without even unlocking the door. I had to dig out my insurance card and hold against the glass. She said they didn't accept ours. We live in SC and I could have paid cash instead but the fact that she didn't bother to hand us something for the bleeding or even have someone take a quick look to see how or if the damage was serious was unbelievable. Absolutely no concern or care further than how we would pay. She never opened the door. We went elsewhere and had a good experience.

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Marina Reznitskaya

Never ever wrote a negative review about a medical practice, but feel I need to warn others. Stay away. The doctor tried to get me do labs using Boston Heart (vs. Quest that was covered by my plan). Her insistence was a little weird, as she kept saying it is a better lab that does more tests than others. Huh? So i researched what is the deal and viola! that outfit is being sued by paying doctors kick-back fees for directing patients to them. On top of that, she was wearing a dirty coat, was constantly calling somebody on the phone when i was in a middle of a sentence, was so rude to her assistants, that i felt very uncomfortable. Then at the checkout she yelled from her office to the receptionist: she has 40 deductible. Well, I already satisfied my entire out of pocket for the year. Just so weird, never saw a doctor behave this way. Oh, and the wait was 1.5 hours despite having an appointment. Needless to say, we are not going back. I feel really bad for people working there, they seem terrified. Below edited after receiving the doctor's response: I never threatened a negative review, I simply called to cancel my follow up appointment -- check with your staff. And I completely understand that you cannot help with my mother's request prior to her arrival to California, this was not an issue. Again, I posted this review to alert others, and to make you aware of your demeanor (obviously, failed at that). I never said you charged me my deductible, but only that you directed your receptionist to check on deductible, an unusual behavior for a doctor in my opinion. I will leave the kick-back issue to your conscience -- I don't have any proof, just the fact that they are in legal trouble because of it. Like I said, never wrote a negative review about a doctor, have utmost respect for the profession, but felt compelled to do it this time. There is a reason this practice has 2 star average. I wish I looked up yelp prior to making an appointment.

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