Search Icon

U-Haul Moving & Storage of San Clemente

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

San Clemente, United States

uhaul.com
Moving and storage service· Packaging supply store· Trailer rental service· Truck rental agency· Van rental agency· Self Storage· Truck Rental· Parking· Self-storage facility· Moving supply store· Propane supplier· Trailer supply store· Used truck dealer

U-Haul Moving & Storage of San Clemente Reviews | Rating 3.6 out of 5 stars (5 reviews)

U-Haul Moving & Storage of San Clemente is located in San Clemente, United States on 310 Avenida Pico. U-Haul Moving & Storage of San Clemente is rated 3.6 out of 5 in the category moving and storage service in United States.

Address

310 Avenida Pico

Price range

$$$

Phone

+1 9494922610

Accessibility

Wheelchair-accessible entrance

Open hours

...
Write review Claim Profile
K

Katelyn Rohrs

When it comes to renting a storage unit, U-Haul San Clemente is by far the best local option for multiple reasons: - Lowest cost option in the area - Very kind and helpful staff - Extremely clean facility - Family owned and operated for decades - Camera security monitoring 24 hrs a day with owners living on premises

A

Aimee E

You’d think when you reserve a truck 3 weeks in advance they’d have it right? No. The day before our move U-Haul SC called to tell us our 26 foot truck wasn’t there. No explanation was given. We got passed around to various employees and the only solution they gave was to give us a 10 foot truck which obviously did not work for us. After many phone calls to their various departments we arranged to go pick up a truck in Oceanside (our idea since they had no solution) - 60 miles round trip. Of course we had to repeat our saga to every employee. We asked them to give us extra mileage since this was entirely their fault, which of course was not noted so we had to argue about it a second time. They suggested that we go to Oceanside, get the truck, park it at our San Clemente condo overnight, and just use it in the morning. As if a 26 foot truck would just neatly fit in a parking spot... The San Clemente Uhaul employees were rude and unhelpful. It doesn’t seem like any of them had the ability to problem solve. I will never ever recommend this place to anyone. They refused to refund us any amount and it was absolutely one of the worst customer service experiences I’ve ever had. The worst part was that the employees just refused to find a solution.

N

Nick Matthews

Reserved a 26’ truck a week ago. Got a call just now saying that my truck won’t be available at the location 5 mins from my house, but a location over an hour away. Also, that location doesn’t have the trailer I reserved. The trailer is at...you guessed it...another location. I asked for 20 off that wouldn’t even cover the extra gas to drive it an hour back to my house, and the rep says no way. I’m hoping Uber has some version of Uber-move coming soon so uhaul will learn the hard lesson other industries have had to learn. Treat your customers with respect.

P

Peter Persson

If you're looking for a U-Haul with very poor service, well then this is your place. A lady answered the phone with zero greeting or even stating her name. To top if off, and about 30 seconds into the conversation she says \please old\ and before I could even respond she put me on hold for 11 minutes............ Extremely rude service and would not recommend to anyone. Try the U-Haul in San Juan Capistrano or Laguna Niguel as they represent U-Haul properly

P

Pat Black

Just want to say the manager here did his best to help us. That being said, this place cracks me up. I’ve never run into employees so disorganized and careless. We had to clarify and double check all their work, doing everything short of literally holding their hand due to the number of errors on their part. Save yourself the headache and take your business to the San Juan location.

Top 10 companies in Moving and storage service category

Close