San Javier, Spain
Calle Extramuros, 22,
N/A
+34968190103
Waiting for a delivery. Twice they say they have tried and I was in the house both times, no one came to my house. Still haven't received the package. Tried phoning but can't get through. Update. It appears that the firm we ordered the items from gave an incomplete address to MRW. Following this post I was contacted by MRW and they delivered satisfactorily.
like
Some days delayed the package was then listed as incorrect address. I phoned them and clarified the adress, and they promised if I would be home between 12-18 the next day it would arrive. Yet no package the next day. Instead a new notice of incorrect address. Called instantly and complained whereby they said, it will arrive \ahora tardes\. Guess what. No package arrived later that afternoon. Thanks for having me stay at home waiting all this time. To sum it up: Do not EVER use this company as it lacks customer service, expertise and knowledge of their surroundings. If you are a company using them, order this service from some other company as it effects the customers view on your company as well.
Ok
It should have arrived today waited all day and then get an email saying incorrect address
Un desastre. He tenido que ir yo a recoger el pedido que me han enviado por segunda vez porque no me contestaban y la primera la devolvieron sin ni siquiera notificarmelo
Si tienes un problema o duda con el envío de un paquete, no te molestes en llamar que no cogen el teléfono. Atención al cliente CERO En el seguimiento de mi pedido pone que estaba en reparto el viernes pasado y mas tarde que \Se ha concertado otra fecha de entrega\ cuando yo estuve en mi casa todo el tiempo. Leyendo otros comentarios veo que es una practica habitual.
Deli
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