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Airport Home Appliance

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San Jose, United States

airportappliance.com
Appliance store· Washer & dryer store· Refrigerator store

Airport Home Appliance Reviews | Rating 4.6 out of 5 stars (5 reviews)

Airport Home Appliance is located in San Jose, United States on 966 S Bascom Ave. Airport Home Appliance is rated 4.6 out of 5 in the category appliance store in United States.

Address

966 S Bascom Ave

Phone

+1 4082002100

Service options

DeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Assembly serviceService guarantee

Open hours

...
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Eileen Black

Check the website to see if there is anything in stock that may not be in the showroom, if you can’t find what your looking for. I did and was in stock with next day delivery. I apparently missed the window by a few minutes to get it the next day, but I did get the refrigerator delivered and installed the day after the original delivery date. The guys were quick. I would definitely recommend!

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Scott Tang

The overall experience was excellent! It started with a breakdown of our 19 year old, built-in Viking refrigerator that was too expensive to repair. We started with researching online and determined an appliance specialty store like Airport Home Appliance would have competitive prices, deeper knowledge of appliances, and quality delivery/installation services. Linda Trang was our Customer Service Representative, who guided us through our decision. We had a built-in, so finding another refrigerator had to fit the depth and width of our cabinet. We wanted a \good value for the money\ refrigerator. The pandemic is also causing longer lead times in the supply chain supply. However, Linda printed out our top 4 choices and wrote down the lead times and prices. After two visits with Linda, we decided on a counter depth Bosch refrigerator. It was in-stock and delivered / installed in two days. The large and heavy built-in refrigerator was removed without scratching any doorways or floors. We saved a lot of money transitioning from a built-in to a quality, counter depth refrigerator and without losing storage space. I just had to do some cabinet modifications to accommodate the Bosch refrigerator's 72 inch height. We are very satisfied customers and highly recommend Airport Home Appliance (San Jose). Thanks, Linda!

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Gloria Kubo

We had a great experience at Airiport Home Appliance. We hadn't been appliance shopping since the sears stores closed. We needed a new second refrigerator - shopped at Airport Home Appliance and found what we wanted. They delivery system of communicating with the customer and keeping us up to date as to the time of delivery was commendable and probably the best part of the purchase. I would definitely recommend Airport Home Appliance.

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Shane Coty

There is nothing quite like having your fridge go out that makes you run to the nearest appliance store and start looking a replacement. After a disappointing experience at Home Depot and feeling quite frustrated with both their service and inventory, a friend suggested Airport Appliance which wasn’t too far. I got to the Airport Appliance store on 966 S Bascom Ave about 20 minutes before they closed. Now to be fair, I had the measurements of what I needed and a idea of what I was looking for. That being said, I walked into their store (mask on) and found myself heading directly to the showroom area that had the fridges. Behind the desk with a smile on his face and a look of total willingness to help, a customer service rep by the name of Nathan Austin greeted me and asked how he could help. Most reps know they have two ears, one mouth and ask the right questions to point their customers in the best direction, and Nathan is that kind of rep. I told him what I was looking for and the first unit he pointed out to me ended up being the one I purchased. I was out of the store five minutes before they closed with a smile on my face and within two days had the perfect fridge in my kitchen. After a long day working with any number of customers who may or may not buy anything, Nathan still came through. He was professional, personal, enjoyable and even made sure to ask if there was any other appliances that I wanted to look at while he was doing the paperwork. As it turns out, there are some more appliances I will needing in the near future and Nathan at Airport Appliance has earned my go to business. I strongly recommend this store!

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Irene Dockins

The freezer in our garage died after 20 years and we needed to replace it. I looked at the website and saw that Airport had the one I wanted. I called and spoke to the excellent Manager Rickey and he had it in stock. I received it in a week and am very happy with it. It's bigger and better than the old one :-) All ready to fill! Service was great, delivery men were wonderful. All in all, an excellent experience.

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