San Jose, United States
955 Lincoln Ave
N/A
+1 4087676994
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
Workers are nice, prices are okay, and the place is clean. Picking up my order was fast and easy 2 stars for the bottle of vibrant I picked up. The seal had already been removed and it's missing quite a bit of vibrant. Should I have checked it before getting home? Yeah, and it was dumb of me not to, but its still disappointing to be given this bottle
like
Knowledgable staff and a good selection of products, aquascaping materials and tools aswell as an increasing range of tanks, saltwater and freshwater. Multiple well done display tanks with riparium style aquariums as well as a paludarium. No signs of illness on any of the fish I saw which is a refreshing contrast to the box stores. Talented aquascapers and good array of products makes it a must for aquascapers and saltwater hobbyists.
Today is march 1 2021 bought from them fish diflucan for tank ordered on feb 23 2021 cannot ever get them to answer the phone WHEN THEY ARE OPENED NO EMAIL NO NOTHING DIDN'T SHIP OUT AND I PAID 36.99!!!! ONLINE HAD TO CALL BANK AND REPORT FRAUD TAKING MONEY AND NOT SENDING THE PRODUCT BUT KEPT THE MONEY!! BUT I AM GETTING IT BACK THEY ARE GOING TO HAVE A CHARGE BACK!
Very disappointed. I called on a Saturday and no one answered the phone. I called and called and nothing. Finally I got in my car and drove 25 minutes to get to the store only to find out they didn't have what I needed. A simple answering the phone would have not wasted over an hour of my time.
Great selection of hardscape, equipment etc. All their tanks are very nice, especially the planted freshwater ones. Rewards program is very nice too! I knew absolutely nothing about starting a planted tank and I think it turned out quite well due to their help
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