San Jose, United States
2242 Camden Ave #200
N/A
+1 4089636359
Toilets
Wheelchair-accessible toilet
I have seen this doc for 5 years for auto-immunsystem disease and changed to another doc last year. Based on my experience, Dr. Feng liked to use aggressive medication unnecessarily, and tried to recommend different strong and expensive medication to me every time. After I told my new doc the medication I am using, my new doc was astonished and told me that those strong (with serious side-effect) pills were not necessary for my case at all and those side-effect will hurt my health badly when I am in senior ages (though not now). Dr. Feng asked me to see her and do lab work every 3 months but my new doc only asks me to see him once a year and lab work every 6 months. Now I am only using very light medication and control my disease very well. Therefore, I am not recommending this doc.
like
She was rude and inconsiderate. She made me feel bad for not wanting to take medication but try to heal naturally. Also, she diagnosed me with RA without me even knowing. I came in for a consultation, she examined me and ordered me to get blood work done which all came back normal. Then after much back and forth with her office found out that she had diagnosed me with RA but had not even told me that. I was very disappointed with the entire experience.
Horrible customer service. You can't call to schedule an appointment because they never answer the phone. They just tell you to leave a message. They aren't too busy to answer a phone. Quite simply they are lazy and do not care for the patient. An example of this is their hours. They are only open Monday-Thursday?! I wish I had a job where I worked only 4 days a week with hour long lunches and never had to answer calls. Patients with RA have to see 2-3 other doctors before they even reach an RA diagnosis. To top it off by being sick and dealing with tons of doctors we are now subject to an office who make it impossible to speak to a representative. What a sad sad joke this is.
Very good physician, well informed. Efficient and precise. Treats your issue aggressively to achieve responsive results. Very happy I found her!
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