Sand Springs, United States
3402 OK-97
N/A
+1 9184972459
Drive-through
Wheelchair-accessible car parkWheelchair-accessible entrance
I have had several problems with the 20 something staff with one exception. I avoid this branch if possible.
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The worst service I have ever experienced when I open the account they would not let me cash my check they wouldn't let me deposit it right away it took 18 days for it to go into my account after that when I tried to cash or deposit checks because I was from Missouri and the bank was in Tulsa they would not let me unless my fiance signed with me things went on like this for a long time before me and my wife decided to close out our account Katie that works at the Sand springs Bank was very nice and helpful if she would have been the one running the bank we wouldn't have switched bad management! I do not recommend!.
We originally went to the downtown location for my husband to add me to his account but the manager was incredibly rude and wanted to charge us 20 PER ACCOUNT to add a spouse to an existing account. She also stayed in her glass walled office and glared at us the entire time.... Not sure what that was about! So we went to the Sand Springs location where they added me free of charge. We chatted with the account reps and had a few laughs. It took awhile, but most changes to a bank account do. We will definitely be coming back to the Sand Springs location!
My god they mess up my bank account once a month been here for a few years and im sick and tired of my account being screwed up always on the weekends they can't fix it tell Monday just so sick and tired of the mistakes always being made this was the last time i will be leaving the bank. Yes the people are nice that work there but the mistakes are just to much anymore im losing money banking with them they get 1 star because i had to give them one to do the review...
I have been banking with IBC for about 15 years, I have been employed there at one point.. I have been extremely dissatisfied with the service and all the new rules implemented are ridiculous. I should be able to get my money out any time I need it. Now I have to go in and wait in a line to get 100 dollars. This day and age my time is valuable and I don’t have time to waist... I am very seriously working toward phasing out my accounts and my business which your bank.
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Wheelchair-accessible car parkWheelchair-accessible entrance