Sand Springs, United States
220 OK-97
$$$
+1 9182450629
N/A
Wheelchair-accessible car parkWheelchair-accessible entrance
I went for an oil change today. According to the website, it says they open at 8 am. They don't. They open at 9 am. I was second in line. I was quoted a price, said it would take about an hour. The mechanics had a hard time getting the pan off the bottom of the car, so it took a lot longer than expected. The clerk said he would give me a 10% discount since it took so long, but once I started to check out, I realized the price they quoted me went up 10. When the clerk asked about it, they said the extra 10 was because they didn't have the oil in the shop and had to grab it from the shelf. This was not mentioned to me. The clerk then removed the extra 10 charge, plus gave me the 10%. One thing I didn't realize was that the price they quote you is for the oil and filter, not for the hourly charge to change the oil. So my 44.88 went up and additional 22.00 for the mechanic. So it cost me 67, but it would have been 77 had I not asked the service person how much at the beginning. The clerk in the store was very nice. He really worked with me since it took over an hour and a half. The reason for 3 stars is that for the hour and a half of being there, there are absolutely NO chairs or benches to sit on. I had to find an aisle that had an empty spot so I could sit fir a few minutes.
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Great work low prices
Use if you have no alternative. They have had good people and some really bad ones. I think management ignores this department. Years ago it was top notch. Not so much anymore.
Had bought 2 batteries that were stamped to be 15 months old. Because they did not have the NEW sticker showing a 2 year warranty they would not accept them for warranty. Save yourself the time and MONEY...go down the road to O’Reilly’s and get better batteries at a cheaper price.
Probably the worst place you can take your vehicle if I’m being honest. Went in for a simple battery installation, and the ended up breaking the terminal part and telling me I need to fix it somewhere else. But it’s Walmart, so like. What would you expect?
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Wheelchair-accessible car parkWheelchair-accessible entrance