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Makro Head Office

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Sandton, South Africa

makro.co.za
Corporate office

Makro Head Office Reviews | Rating 2.6 out of 5 stars (7 reviews)

Makro Head Office is located in Sandton, South Africa on 16 Peltier Dr, Sunninghill,. Makro Head Office is rated 2.6 out of 5 in the category corporate office in South Africa.

Address

16 Peltier Dr, Sunninghill,

Phone

+27 860600999

Accessibility

Wheelchair-accessible entrance

Open hours

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Neal Bernhardt

Company cares about the profit they make and don't care about training staff on customer service. Leroy Merlin came to SA and Changed what service is in this country. I HOPE ANOTHER COMPANY COMES TO SA WITH THE MAKRO BUSINESS MODEL TO TEACH THEM WHAT CUSTOMER SERVICE IS.

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Target Murima

Strict measures for Covid19 screening,a lot of parking area too

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Rajin Pillay

Placed online order with instant eft payment on 25 March 2021. Received SMS confirmation of payment. Contacted online customer care why order MAK2978670 was still pending payment. A Doctor Moyo requested a proof of payment be sent to the email address he sent.He provided a ref no of 1473912. I requested Absa internet service to provide same n sent to him. Was not happy n requested I go to the absa branch n request one which I did and sent to him. He called n acknowledged receipt n said its escalated to fi ance dept for escalation n promised to provide feedback. He never did. Every week I followed up and explained to each one of the advisors holding on for over 10 min providing the same info that its escalated to finance and they will call to resolve it. Yesterday again I enquired and Francinah did the same n said that finance will resolve yesterday if not today. I checked online now n find the order cancelled. What a pathetic and poor service provided by the staff. Most importantly is that my money is in your account. Since the order was not finalized by the staff n was canceled then the money should be refunded back to me. Extremely very poor reflection and service by the customer service staff. I want a speedy resolution to the refund if you cannot provide the product.

K

Konni Hoferichter

Pietermaritzburg store. Till operator nor the two staff at the exit made any effort to great us. Not a memorable shopping experience experience.

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Lilia Mão-Cheia

PLEASE do yourself a favour do not buy on line....Makro online are absolutely pathetic when it comes to reimbursement and a total disaster for them to collect faulty goods.... you ask for someone senior and the call gets dropped 5 x in a space of 30 mins....I have been frustrated since beginning of January and the saga still cotinues.

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Tyron Jones

Neat, clean and well managed office block. Security always well equipped to assist.

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Wouter van Schalkwyk

The worst online shopping experience ever. Stay away. Delivered faulty goods, then a battle to get your refund. Update: even though Makro replied to this post asking me to email my details which I did, they have still not responded...

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