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Deseret First Credit Union

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Sandy, United States

dfcu.com
Credit union· ATM· Check cashing service· Money order service· Mortgage lender· Bank· Loan agency· Money transfer service

Deseret First Credit Union Reviews | Rating 3.8 out of 5 stars (8 reviews)

Deseret First Credit Union is located in Sandy, United States on 9325 Village Shop Dr. Deseret First Credit Union is rated 3.8 out of 5 in the category credit union in United States.

Address

9325 Village Shop Dr

Phone

+1 8018788988

Service options

Drive-through

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Cash advance

Open hours

...
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J

Jake Moreno

Terrible service. I have never had a good experience dealing with these people. I'm going to switch banks. Just yesterday they printed me a new debit card and told me to my face that I was all set because they activated it for me. I go to make a purchase and the card doesn't work. I call them and wait in line. I schedule a callback, but they never called me back. So I had to call them back and get sent back to the end of the line again. This is one of many examples. They either have untrained staff or don't care about their customers. Either way I'm extremely disappointed and will be switching banks soon.

J

Jenny Ford

Always great to work with. They go the extra mile.

M

Mathew W

Service is unhelpful and everything is way more difficult that it needs to be. Once we asked for some information on a loan and from how cold the girl helping us was I was going to speak with a manager. Then I looked at her badge and realized she was the manager. From how unhelpful, bureaucratic and lifeless their phone support was, I had to double check that I didn't accidentally cal the DMV

J

Jake Thomas

Terrible customer service here. Arrived before 2pm and people in there would not even acknowledge me. Just continue there closing procedures even though sign says there open till 2pm

C

Cheryl Grace Gallegos

They have a great set of staff that are friendly and willing to help you out, they never left me until I was able to obtain the loan I needed at that moment. Very accommodating manager and assistant manager, Sadie

B

Brandon Miller

HORRIBLE customer service at every one of their banks I have been to. I have been disrespected, made fun of and even THREATENDED by employees of this company. Back story: I got a car loan with this company and really enjoyed it for the first year. My insurance got bumped to 700 a month so I could no longer afford to keep it insured paying 1,000 a month for a car and insurance? No thanks. So I tried to work something out to were I didn’t have to turn in the car and take a hit on my credit but they were nothing but rude. After I turned in the car, I have made multiple attempts to figure out how to pay the remaining balance and see if the car has sold yet and have been treated like garbage. I have told all my friends and family not to use this credit union and people who would like to close their accounts after hearing how awful I was treated.

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Jon Tensfeldt

I really appreciate the very friendly tellers helping me get my closing documents executed properly. Thank you!

E

Emily Endicott

This place is typically packed but the food is good!

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