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Mountain America Credit Union

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Sandy, United States

macu.com
Credit union· Car finance and loan company· Loan agency· Mortgage lender

Mountain America Credit Union Reviews | Rating 4 out of 5 stars (8 reviews)

Mountain America Credit Union is located in Sandy, United States on 9640 State St. Mountain America Credit Union is rated 4 out of 5 in the category credit union in United States.

Address

9640 State St

Phone

+1 8016197349

Service options

Drive-through

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Cash advance

Open hours

...
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Janet Johnston

We walked into the new building which was very modern and very clean in appearance. We were immediately greeted and asked how we could be served. The teller was friendly and had a warmth about him that made us feel welcomed. We explained that we needed to close one account and place those funds into another account. It was accomplished very quickly. Our experience was very nice and on our way to the car I told my wife that I felt that was one of the better exchanges we have had at a financial business we have had for a long time. We were both very happy and will do business at this location from now on.

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Chris Grant

Great customer service! Super friendly. It was easy to setup my account and all the people I've talked to have been incredibly helpful and forthright.

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Matt Hale

The teller, Belen, was very friendly and accommodating for all my needs. She was quick and courteous. The transaction was pleasant. In and out in a jiffy.

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Joshua Kiser

I worked with a young lady named Debora S and she was amazing. Extremely positive and very knowledgeable. If you are looking for a loan I would highly recommend waiting or request to work with her.

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Chelsea Selk

I will forever avoid using any MACU branch in the future. When applying to co-sign on an auto loan, I asked a specific question relating to my situation before submitting the application, and was told my concern would not affect my ability to qualify as a co-signer. They went ahead and pulled a hard credit check (which they are always plenty quick to do) and then I was not approved for the loan BECAUSE OF THE ONE SPECIFIC THING I ASKED ABOUT AND WAS TOLD WOULD BE FINE. I then proceeded to make THIRTEEN phone calls over the course of three weeks to try and resolve the situation. MACU offered no helpful solutions even though this whole mess was because of a mistake on their end. On multiple occasions I was told a representative would call me back, but aside from one time it always took me calling back or emailing to receive a response. I never even heard back from the original employee (I was told his name was Thomas) who misinformed me before submitting the application. In the end, we couldn’t move forward with the loan, and MACU didn’t do anything to make right their wrongs. Thankfully there are other competent credit unions in the area, and we will be taking our business elsewhere. I communicated with one individual (Kaylie) from this branch for most of the time I was attempting to resolve the issue, but will be posting this review with other branches in the valley, as the general MACU “customer service” line was also no help.

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pam birch

Mountain America CU is the best family has been with them since they opened as time went on most family members have passed away But Mountain America has always been there recently lost my husband Jared Haslam LPL has gone above and beyond to help me through this tears and all to help and lead me in steps to know where and what to do also with my daughter. At meetings I feel comfortable with there advice I know MOUNTAIN AMERICA WILL ALWAYS BE THERE FOR ME

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tait sandness

I thought the world of MACU no issues. Been a loyal 10 year customer. The ATM here took my 100 bill and my debt card. I reported fraud after a couple week investigation they were unable to resolve it and there lack of effort to even help me. Dissatisfied with mountain America and there lack of customer support for not being honest, just a crooked bank

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John Orwin

I had to deposit and transfer and withdrawal It came out just as I asked perfectly I only asked once and task was and is completed Thank you for your training MACU

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