Sanford, United States
4220 Church St Suite 1048
N/A
+1 4073059720
Second time using them. Charles arrived timely and explained the issues and options and promptly repaired everything. He took the time afterwards to again talk about everything which rarely happens as other companies rush out the door. Highly recommend Mr. Rooter.
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Scheduling was easy and quick. Todd and his apprentice, Warren, were both friendly and professional. Todd was very knowledgeable. He explained everything they were doing, answered all our questions, addressed any concerns and even made some recommendations to prevent future problems. We would highly recommend them to anyone needing plumbing services! Thank you!
I had a leaking water temperture control in the master bath shower. The fixture was old and not a name brand ,so the guys couldn't find a replacement cartridge. Now, they could have told me the whole unit would need to be replaced and cost . But they didn't , they took the time to clean and rebuild the original cartridge for a fair price . Works like new! These two guys are heroes ! Thank You, Charles and Myron !
Roberto is an asset to their business. Efficient and courteous. Great customer service, thank you Roberto!
Totally UNPROFESSIONAL and DISRESPECFUL I scheduled an appointment with Mr. Rooter to give me a quote on work needed at a commercial site in Sanford Fla. I drove approximately 4hrs to meet with the representative at the site. The representative showed up promptly and was very professional and knowledgeable. He told me I would get a QUOTE from the main office within the next 24-48hrs. That was on the 11 December 2020 today is 20 December 2020. Bottom line I never heard back from this company…..after numerous text, emails and phone calls. I stayed in town in a hotel waiting on this QUOTE for four days. As a professional company at least have enough RESPECT and PROFESSIONALISM to RESPOND/FOLLOW UP with your customers
Deli
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