Sanford, United States
3070 S Horner Blvd
$$
+1 9197180688
N/A
The two young people there were so nice. Did an awesome job and had a great attitude. We were in and out fast. Thank you. :)
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We arrived about 10 minutes late due to a 30 minute drive from Southern Pines, NC and told that we were too late even after calling and leaving a message that we were going to be late. Lyndsey was still an awesome groomer and at least cut his nails for us even though the Petco policy is BS. UPDATE: Petco called me to setup a FREE Pet Grooming due to this experience. I am very pleased that they realized the inconvenience and went above and beyond to make it right. There grooming service is top notch and there is a Buffalo Wild Wings in walking distance for a place to go while you wait!
My appointment was at 12:30 and he wasn't ready until 5 pm. I asked the groomer trim my puppy coat but all his hair was cut off. The groomer was also cut my puppy over his eyes. I asked the groomer to trim his nails and that wasn't done initially but he ended up taking him back in to do it. I was extremely upset about his hair cut and let the groomer know of my displeasure. I will not be taking kobe back. I will find him a personal groomer. The groomer apologize but it doesn't matter. He was overwhelmed with the number of dogs he had to groom that day but he should have rescheduled some appointments
Jacob the groomer is wonderful. He is very patient with my boxer mix, Dooney who is bitey when it's nail trimming time.
Very customer-service friendly. Very accommodating with answering questions.
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