Santa Fe, Spain
Ctra. Aeropuerto, km 0,5,
N/A
They’ve got misleading prices. I payed for the car online then they tried to up-sell at the airport (which is fine). But when I refused, they said I still need to pay 4 times more! than the online price due to “local and airport taxes”. I wish they mentioned that upfront when I paid online. Two ladies were complaining about the same thing at the next desk! I’m surprised they’re allowed to operate like this. Fortunately the guy at the desk had a decent attitude, he offered a free upgrade. PS: Actually it wasn't for free! Did he not typed it correctly into the system, did he plainly lied to me? Hard to say but one thing is for sure: I can't trust this company.
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Very helpful staff, picking up & dropping off. Easy, no fuss rental. I've been in Spain for a couple of months & hired from different companies. This was the best car for its category I've had. The only thing was the car was full up with petrol at a charge of 100 which was obviously more expensive than if I'd filled it myself. Money refunded for any petrol left in tank.
Deli
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