Santa Fe, United States
2071 S Pacheco St
N/A
+1 8002758777
Delivery
For years this Post Office has failed in properly delivering packages. I don't think they remember who the customer is and who is paying for proper delivery. Wonder how they would feel if they experienced the service their customers do.
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There really needs to be a change in the way this post office is managed. Our mail is never delivered to us. If we don’t take it from the box on our street for more than a day, we receive a notice saying it’s being held at the post office. We live two-tenths of a mile from the box, but they won’t leave it at our door. Also, most of the mail is addressed to the prior resident of our home, but the 2 letters we need are moved to the post office with all of the prior resident’s junk mail. Additionally, when we receive the notice, it says clearly the mail can be picked up between 8AM-6PM Monday-Friday. I go to the post office at 5:32 today, though, and it’s closed. If this PO won’t deliver our mail to us, I don’t think it’s too much to ask that they provide accurate information about when we can retrieve our mail. Unfortunately, i think new management or greater oversight is highly needed at this location.
The experience was flawless. I had come to collect packages that weren’t delivered to my door. Carmela was very kind to pick them all up with no delay. Kudos to the workers!
I don't understand why the PO on Pacheco St. don't answer the phone ?...They used to, But now it just rings and rings and rings, I ordered a pkg. back on Nov. 5th...It's Now Nov.18th and still NO delivery! It was shipped from California by Fed Ex, When it got to the Santa Fe PO it was ''Re-Routed'' to Aztec, NM ! C'mon Folks get your act together!...I've been waiting TWO WEEKS and still NO delivery.
While it takes 3 forms to place your mail on hold and start service at a new address, it took me more than 3 additional visits for issues such as initial forms not processed, secondary request not processed, and to date (3 months later) I am still not receiving reliable service. It went so far as to see a message that \At customer request\ a package is being held rather than delivered. I never requested that any package be held.
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