Saratoga, United States
12333 Saratoga Sunnyvale Rd E
N/A
+1 4089731701
Poor return policy! Super strict and not reasonable return policy! We returned some shirts not worn at all and staff called weeks later claiming that the shirts are dirty (they checked everything in the store at the return and didn't say a word about dirty shirts), and they asked us go back and repurchase them! We've never heard of this case before, which is shocking! It's probably the store with the worst return policy around in Bay Area.
like
award winning. beautiful aura and nice people.
Gave them one star because there is no zero star option. 1) monopoly definitely creates unreasonable price for everything sold in this store; 2) strict return policy that I never heard in any other stores in US. We purchased a bunch of items on 12/12 costing over 300 and returned a couple for exchange of larger sizes on 12/14. They refused to take the items (never worn) due to missing tag. They clearly had all the purchase history and I kept the receipt. If they need additional 5 dollars to add new tags on their clothes, I am willing to offer them. Unbelievable! 3) sales person there is not helpful either as this is probably the only store in the Bay area providing the uniform for Challenger. I decide not to go back to this place anymore as I figured out another way to get same uniform at 60-90% discount. Good luck with other parents!
Google Map says it will close at 7:00PM but The door signs says it close at 5:00 PM. They should update it to google. Come on , I drove 40 Minutes....:(
best store in silicon valley
All good except you don't have much choice - you have to use this vendor. Extended hours in July and August are appreciated of course. It is crowded during these months, though.
Bought a pair of socks, wore one time. The socks fell apart with threads loosened, and already had a hole. Took it back with receipt and i was not allowed to return/exchange it because it was worn once. The return policy is too strict and unreasonable.
EXPENSIVE!!!!. Below par quality compared to 4 tees from walmart. Challenger is creating monopoly without any other options for uniform.
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