Saskatoon, Canada
407 44 St E
N/A
+1 3069567767
Outstanding customer service. We own Saskatchewans Best Boat Rentals, and any time we've needed repairs or parts for any of our boats, the staff have been nothing short of outstanding. If you want to be treated right by people who know what they're talking about, then this is where you go.
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I will start with the positive and then delve into what went wrong. Jesse took responsibility and gave me a fair deal on my final bill so I walked out of there about as happy as possible. Unfortunately they did a lot of work without keeping me properly informed. Any communication about the status of the repairs were initiated by me. Had I not called, I honestly don't think they would have called me. I repeatedly asked them for estimates of time and materials spent on my boat as it turned into a very large repair. I was told about how much parts were but never how much time it was taking. They kept stalling about the time until they sent me the bills when the work was already done. They have been in business a long time so you would think they have a fairly good idea how much time, on average, it takes to do certain tasks and they could have easily commented that the bill was running high for the kind and age of boat. The final bill came to almost as much money as I paid for the boat. It boiled down to communication and they failed miserably at that. Hopefully they will do a better job in the future keeping clients informed and I will be more diligent and direct about getting the information I need.
Very friendly and helpful staff, very good selection of Marine and boating accessories.
Very helpful staff. Service the way it's supposed to be
Great shop, great sales staff, great products. 10/10
I’ve been dealing with this crew for a few years and they’ve always been on the ball. Friendly staff and extremely good service. Will recommend them to anyone looking for boating related products/service
Been there couple times by now for parts and other things for our boat. The people in there are very welcoming helpful and knowledgeable and prices are very decent when compared to other places. Js prop is the first store in line for me to stop for parts.
There great to deal with and there work is great I've been going there for a couple of years now have had no issues
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