Scappoose, United States
33800 SE, Frederick St
N/A
+1 5035434646
My sister has been a resident of Rose Valley for 2 years. Because of her need for more involved nursing care, she will be leaving. While she was there, the staff was exceptional. Everyone from the manager to the staff involved with the day to day care. They where all pleasant, helpful and went out of their way to do extra for my sister. I cannot say enough good things about the staff. Rose Valley does extra through the month, Irish day, Thanksgiving, Christmas, 4th of July, family days, buses to the doctors office, supermarkets, Walmart trips, and most important, Bingo, yoga, exercise classes, and walks among other activities. My sister and I are sad that she needs to move onto a more skilled nursing facility. As someone whole has been in the medical field for 55 years and has eaten institutional food, the food is good. Lets be honest, it is not home cooking, but good. There is coffee, fruit, bags of chips available throughout the day in the dining room all day.
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Your community is lovely, when visiting a friend the med tech and the resident aide were very friendly, It was Sat. October 22nd in the afternoon. It would have been nice for them to be wearing name tags to give them personal compliments. The receptionist seemed quiet and preoccupied with her phone. Other than that it looks like a great place.
Called to get some info, their receptionist or whomever answered the phone was VERY rude. If you were taking care of my loved one(s) I’d slap you if were that way w my relatives. Not a very encouraging encounter. I ll look elsewhere. Thanks
I gave them two stars only because they did fairly well caring for my grandmother. However, she passed this last Friday. Last night the night shift let themselves into the room and helped themselves to some items. We found the door unlocked this morning...
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