Scappoose, United States
51581 Columbia River Hwy
$$
+15035436141
N/A
Stores closing which is sad... A great place! But awesome deals as they are closing!
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Extremely poor customer service once the sale is made. After two months with no documentation from Sears, I contacted the Scappoose store to find out what they could do to help. NOTHING. They can give you an 800 number to an endless computer phone bank but, the sale is made and their part is over. My support of a local business is over too.
I really want to give this location an amazing review...but I can't. I will say up until the last transaction we did with the store, everything was great. We bought a washer and dryer, picked it up ourselves and everyone we interacted with was wonderful. A few weeks ago though, we ordered a refrigerator and given a date it would be at the store and put on the delivery schedule. We had to wait a few weeks but that was ok because it's not a standard color. We called early in the week to confirm the delivery date. The day before the delivery, we called to confirm a delivery time. After some confusion, we were told that our fridge hadn't arrived and someone should have called us to notify us. Well, yes, someone should have. They didn't. Our delivery was bumped to the following week. But the day after the delivery was supposed to happen, we got a call asking us how the fridge was and if we were satisfied with the customer service. Employees don't seem to be aware of what is going on in the store. We love buying local but will think twice before ordering again from this location.
Very painless. Mat was not only very knowledgeable but also a real pleasure to work with. Made us comfortable and we feel like the 1200. sale was well worth it.
I like coming to this store because they are very helpful
Have bought from this store twice now, each purchase has been great. Customer service can't be beat, professional and friendly from purchase to delivery to installation to take away. Won't shop anywhere else for appliances! Big thank you to Todd for being so pleasant.
Good place , great service, friendly atmosphere, good prices
I am always impressed by the selection and service of my local sears store. They are always available to help you and never leave you hanging!
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