Scarborough, Canada
777 Warden Ave
N/A
+1 4162256948
We went to Blow it Helium to rent a tank for our wedding and received recommendations from an employee for what we needed. The customer service was great, very friendly, and service was also fast. Unfortunately there was a little hiccup with the recommendation which I called back and addressed with the manager. He handled the situation very professionally, and corrected the issue. It is rare so see business owners step up to the plate and tackle issues with such grace and professionalism. I'm very happy and satisfied and would definitely return to rent a tank and would recommend Blow it Helium rentals to others. Keep up the great work.
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Our church been using Blow IT for our Canada Day celebration for several years now. They are great to deal with, always helping us to find the right rental combination for the event. I can count on them and highly recommend them!
Absolutely terrible customer service. I booked a medium sized tank weeks ago. Went to pick it up today to find out they were out of stock. I was quoted 125 for a medium tank that fills up to 175 balloons. A small tank is 95 which fills 100 balloons and a large tank is 195 which fills up to 250 balloons. They expected us to pay either 190 for 2 small tanks or 195 for the large tank. They refused to discount the difference, even though it was THEIR fault. I even offered to meet them over half way at 175 for a large...and they refused. I have rented from them a few times in the past... but NEVER again.
BUYER BEWARE: two weekends ago, we went to rent helium tanks. I had 10 balloons that were 36inches, 5 foil balloons that were 18inches and a dozen 12 inch balloons. We were recommended 1 small helium tank 85 and a medium helium tank 95 plus tax. After filling up all the balloons and not even finishing one medium tank, we called to say we didn’t even touch the small tank. Their recommendation was wrong, but guess what? No refunds. Also, we were told that a deposit will be held on my credit card for 150. Upon returning the tanks, the 150 wasn’t a hold but actually charged to my credit card. I would NOT recommend this place to anyone. Update after owner response: we returned the helium tanks on Friday August 3rd which is exactly a week from the day of rental. They did not pick up from the venue at their cost. Wow, really surprised at the lies!
We do all of our helium rentals with Blow It as they have great customer service and go above and beyond to ensure we are happy. Initially surprised to see the poor reviews but realized none of them were warranted.
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