Scarborough, Canada
1880 Eglinton Ave E
N/A
+1 4162889798
I will say the customer service for this location is excellent as we have used them twice in the last 6 months for moves to a vacation property, staff is helpful and very attentive. My issues lie with Enterprise and their availability of vans after booking a cargo van online. Each time we have booked a cargo van for our moves and showed up to be told that none were available BUT we could have a cube truck. What good is a reservation then, reminds me of a Seinfeld episode. When you rent a cargo van as opposed to a cube truck, the gas cost is much less. We get a discount with Enterprise via our employer and can only get trucks in Scarborough as we are in Durham.........so not easy to change your plans as we take time off work and made plans to move on a certain day. Should they not call us and/or make alternative arrangements like having another van available for our reservation? Sadly this is the last time we will using Enterprise, all rental cars, vans and trucks will be rented from other providers in the future. Not the staff’s fault and they do what they can but inventory of vans and reservations should mean something. Disappointed customer, Rob Smallwood
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Uhaul couldn't provide the truck I needed for my move this month. I reached out to the guys at Enterprise Pharmacy Truck Rental, specifically Chad. I had a truck confirmed in no time and the customer service was way better than any previous truck rental services I've ever used. Will definitely have these guys in mind anytime I need a truck.
Thank you Harry and Enterprise Truck Rental for making the booking very pleasant and hassle-free! I will definitely use your company again when booking a car/van! Thanks kindly, Noelle
I had an amazing experience here in regards to customer service. Chris and his staff went above and beyond to find a solution to a problem I had. I will absolutely come here again and highly recommend this location. Thanks guys!
Great service! If you want to rent a truck I would totally recommend this place. Staff very professional especially Mazen.
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