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Steve Madden

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Scarborough, Canada

stevemadden.com
Accessories· Retail· Shoe store

Steve Madden Reviews | Rating 3.8 out of 5 stars (8 reviews)

Steve Madden is located in Scarborough, Canada on SCARBOROUGH TOWN CENTRE, 300 Borough Dr. Steve Madden is rated 3.8 out of 5 in the category accessories in Canada.

Address

SCARBOROUGH TOWN CENTRE, 300 Borough Dr

Phone

+1 4162967463

Service options

Kerbside pickupIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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Gagan Arora

I would like to take a moment to compliment one of the sales person Marialyne (Lyne) who works at Steve Madden STC location. I am really happy with exceptional customer service she provided with regards to my order. Perfect example of great salesperson with exceptional customer service skills. Essential workers like her makes it easy for any business to run efficiently even during this pandemic. Kudos to her. Keep up the good work. Our society needs more people like you!

D

Daniel Blagrove

Awesome staff, although they don't really have sizes 12 in a lot of their shoes.

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Rose Faraji

Good Quality and friendly staff

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Archvile77

My experience here was nothing special. They seemed to have a good selection of sizes/shoes, however, I feel like the customer service I received left more to be desired. The sales associate who was helping me seemed really spaced out, every question I had was answered with a slowly articulated response that felt more like general chat rather than actually answering my question. For example, when I asked what she thought of the shoes I picked, she replied with "I feel like I like them but, ummm, I don't want you to come back and be, like, mad at me if you change your mind and be like 'it was your fault!'" with an odd smile on her face. I don't mean to be rude/I don't mean disrespect, I just found the entire encounter odd. I didn't buy the shoes, however, I found out they had a big sale just a few days later. A heads up would've been nice as I could've potentially over spent on them for no reason rather than waiting a few days. Also, the advertised sales which got me in the store only applied to a small selection of shoes in the corner of the store, many of which were out of sizes. The shoes look great and are generally decent quality though.

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E.B.

Great customer service... Ask for Nirmal and she'll hook you up!

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Michele D.

The young woman helping me today was wonderful. I was in the market to replace my favourite Steve Madden boots as they were looking worn out. While she did show me the same boot still in stock, she did also offer to show me some products to clean and polish my existing ones as well. I really appreciated that she took the time to actually clean my boot and show me what I needed rather than up-sell me to buy a whole new pair of boots.

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Erika Bermeo

We had a very kind lady helping us. Very knowledgeable about the shoes and styles, she gave informed us about a deal we'd get if we signed up our email address. The service we got at the eaton center location never informed us about this offer and never gave us recommendations.

A

Ali Awan

Lyne the Manager at the store tonight went above and beyond tonight to take care of my issue. I had bought a pair of shoes from this location and 3 months later the soles were worn out and peeling. She handled the situation professionally and made me feel welcome and was able to find me a suitable replacement and did it all with a fantastic attitude. I and my wife will continue to shop at this specific location bc of her, my wife ended up buying a pair of shoes for herself tonight too from this location and I’ve bought a few pairs from here before too. Thank you to the Steve Madden team at STC.

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