Scarborough, Canada
1285 Kennedy Rd
$$$
+1 4162657894
N/A
Has go to be the worst Customer Service I have even received. Will never use this location again.
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Worst of worst service I have ever seen until now. I would have given negative rating if I could. I booked a cargo van, the van came 1 hour late, and the manager of the company seller came another 45 mins late. The transaction process takes only 5 mins, but took another 30 mins instead delibertly, not even considering how much I waited which was 2.5 hrs for a pre-booked cargo van. Even though I checked in online 1 day before, I had to go through the same process again. Never again booking from this location and I wouldn't recommend anyone booking U-Haul at this place.
after viewing these reviews I will rent from a different Company ... Thank you Reviewers
Poor customer service. Stay away from this place. No respect or attention given to the customer. Stay away.
Worst service. The clerk has no clue. The mechanic in the back tries to intervene. Booked a truck for 10 am didn’t get until 1 pm .... worst customer service.... u haul should disassociate with this garage.
It's unfortunate that I have to give this place 1 star, because they deserve zero. My uhaul reservation was moved here a few hours before my pick up time. The uhaul 'attendant' was not around for my pick up time and showed up 45 minutes later. It took an additional hour to check me out because he couldn't figure out how to charge my card. He actually had to call uhaul support, who charged my card over the phone. Almost two hours later I was on my way... Avoid at all costs.
The guys was late for more than 35 mins and had to wait another 60 mins until he completes the transaction. And when i returned the truck I fueled it up, but he charged for the fuel another 20 bucks anyway. When i asked about why I'm being charged someone else came from the back and asked us to leave property. Worst ever customer service. This person should not be a dealer since he's damaging the face of uhaul.
UHAUL guy never showed up at booked time. the WORST customer experience EVER.
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