Schaffhausen, Switzerland
Bleichepl. 1
N/A
+41 526310000
I very badly wanted to give this hotel 5 stars. The room was fantastic, the staff was outstanding, and the location was perfect. The hotel is incredibly easy to reach if driving or coming by train. Right next to the train station means you just walk up a ramp to get to the hotel. We had a corner room. Because of COVID we got a room that was advertised with a kitchenette. I verified before arrival, and it meant a two burner stove, and a microwave. It came complete with cooking utensils. This is where the hotel lost the full 5 stars. Yes it had some pots and pans, and a wooden spoon and plastic spatula for turning things. There was only one dinner plate, and no eating utensils. With COVID protocols in place the only dine in eating is at the hotel restaurant. That is why we wanted the kitchen. We did not want to fight through a jam packed restaurant. My wife and I were staying the room, yet we only were given one bath towel. Finally on our last morning, we were surprised to find the staff had left two bath towels and we didn't even have to call. The other house keeping issue were things like the "accessory kit". We were never able to see what was supposed to be inside, because it was empty, and there was never another dropped off. (NOTE: I never asked for one either.) There was also a maintenance issue with the bath. The tub was almost big enough for two people; so my wife decided to relax and take a bubble bath. Unfortunately, the drain was broken, so the tub would not hold water. So the hotel itself was great. The only issue the staff wasn't able to fix was the tub. The did offer to have us move rooms, but we decided to not go through that headache. Over all the stay was great, and we will stay in the hotel again, if we visit the town again. Hopefully those little issue get fixed, and this hotel would wind up being one of the best, and most affordable we have used in Switzerland.
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Nice Hotel and friendly staff. 4 stars because of the old and not that comfortable bed. Everything else was perfect
1. Very clean 2. the staff is nice 3. the room has a wide space 4 very close to the city centre
I like the design but wifi signal was very poor. For me it's a little bit strange that I could see the bed from the shower as the wall is made from glass. But I liked the shower anyway. Welcome water is a very kind thing. My room was big and I also liked that I can sit in the window.
Good hotel and good service, ratio price/quality is quite good for Switzerland
Furnished rooms good views near to train station and city and frish food and well coming staff
One of the best hotel I ever stayed. Too much space in room , outside view was fantastic. Washroom and all the amenities was too good to say. I really enjoyed my stay at there. Staff was supportive.
Very good business travel hotel. Service perfekt - good food in Restaurant. Breakfast also very good. Approved and recommended.
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