Schenectady, United States
2116 Central Ave
N/A
+15185793153
Alex worked hard with me to make sure I was getting the best rates and the best overall coverage for my needs. Highly recommend working with him
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We've had nothing but great experience with Lia insurance. Sean along with the other employees were extremely helpful! Would highly recommend.
I NEVER RECOMMEND ANYONE DEAL WITH THIS AGENCY. I had worse experience there. The Lia Toyota receptionist does not know the opening hours of the insurance agency, which is located on the second floor of the same building. When I tried to cancel my auto policy, I spent 40 minutes waiting for the person who had already left, but the front desk representative told me that someone will be with me soon. Only when I started complaining about the waiting time, I was told that this person had already left, and I can leave all my documents and they will call me the next day. I did what I was told. The next day I was expecting a call, but no one called me. I went there again at 16:15. When I got there I met an agency representative and she gave me a look like "I don't care what you need..." She told me that I did not have enough documents to cancel the policy, I needed some form of cancellation. I was trying to get the name of this form. I hardly got this information. She also told me that I cannot call Metlife agency directly because the LIA manages this policy. Finally I decided to call Metlife. It took me 10 minutes to cancel the policy without any forms or questions. So, I don't know what it was, but I definitely won't go there again.
Lia Insurance Agency saved me over 600 a year on my auto insurance. They are very responsive and friendly. I would highly recommend them to anyone.
I thought Marie is very obnoxious and used Linked in to look me up and befriend me when we do not have a good past and knows me from sleeping with the guy I was dating.
I have only positive things to say about my experience with Lia Insurance Agency. Both financially and in customer service. I asked them to evaluate my current auto, homeowners and personal liability policies to see if they could save me any money. I was shocked when they came back to me in a matter of minutes with an overall savings of over 1,100 a year! I was not expecting THAT much of a savings! Not only were my premiums reduced drastically but they were bundled into one payment. Having one due date for all my insurance needs makes life so much easier. I can now save for that overseas vacation I’ve been yearning for! Thank you Joshua and the Lia Insurance Agency! I will refer you to all my friends and family. You get 5 stars in my book!
Stopped in to buy a Toyota. Was surprised to learn they have an insurance brokerage on site. I saved 1300 dollars on my auto , and my home policies for the year. With Lia Insurance
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