Schertz, United States
17160 I-35 N
N/A
+1 2105494105
MechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Oil change
I had a very flat tire on the highway. I pulled off at the next exit and into Brake Check. I asked if they could air my tire to get me up the road one more mile for a new tire. After airing up, I had a few bulges that did not look safe to drive on. Juan was quick to offer to switch out my tire for the spare. He was friendly, calm, and engaging. The whole service took about 10 minutes. A flat tire on a major highway within 30 minutes of a 15 hour road trip can be a major stressor. However, his calm friendly demeanor put me at ease and kept me on my journey in a stress-free mindset. Thank you so much, Juan.
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Quality service with a smile... well, they had masks on so I couldn't see the smile, but everyone was kind. I was in and out in an hour for an alignment.
I would like to thank Juan, Ryan and the rest of the team in Schertz for a job well done. They finished my truck within the time frame as expected and I was extremely happy with their service. First time I visited them I just wanted to know my brakes were going out on me. Juan, quote me the prices for my brakes and showed me what needed to be done. I checked around for having brakes done and Brake Check was the lowest. Keep up the great job all of you guys are doing. I would definitely recommend you to anyone who needed their vehicle check. Ryan, it was nice talking to you for a little while. The team is friendly, professional to their customers. Thanks guys.
Great service! Jay was knowledgeable and professional. As a manager, he was hands on with his team and led by example. He and his staff provided a very positive experience. You can tell they all take pride in their work and the service they provide.
Cleanliness is nice, miscommunication is an issue. They were about to let me leave with out the alignment I payed for. The technicians had to be reminded multiple times on what needed to be done for multiple vehicles. Maybe it was just the manager, made it a point to show his dominance and authority by raising his voice with the door open to the bay so everyone would hear. I'm sure the employees felt the unprofessional vibe from his actions. I saw the technician that was working on my vehicle leave my car unattended. Got in his car and leave at 10am for about 45 minutes-hr... No idea what he went to get or do but nobody picked up the slack. He didn't come back with anything so from a professional standpoint. It's frustrating to know you left for no reason. Took 5 hours guys.. 5 hours for 1 carburator and an alignment.. Bro... Correction.. 8 hrs. I was back on the road in 8 hrs from 7:30am when they opened till 2:30pm. I was there all day
We had an awesome experience. Ryan was very helpful and friendly. He made the whole visit easy and painless. He is absolutely amazing and a great employee I’m sure.
Called and asked some questions about a service needed. Juan was great and had us come right in. They got us in ASAP and Bray was on it very quickly. I would highly recommend this location!
Big shout out to Juan and his team at your Schertz’s location exceptional service! Thank YOU!!! I had unexpected issues with my car in my travels this weekend. I stopped by and asked if they could take a look at my car with no hesitation they gladly made time for my car definitely gave me peace of mind. Appreciated the transparency and knowledgeable staff. Stay safe and God bless
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