Schertz, United States
2693 FM3009
N/A
+1 2106583087
Kerbside pickupOnline careDeliveryDrive-throughIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Passport photos
We went to CVS for our Covid Vaccine in Schertz. The pharmacy manager Jeff Harrison and the rest of the staff were awesome! Everything was organized and very quick. It was a snow day, power outages, no phone service, but they delivered. Thank you!
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I’ve been a customer at this location for 4 years. Within the last 6 months, the service, efficiency and speed of which transactions are handled are sorely lacking. Sitting in the drive through for 30 minutes, (I was trapped so I couldn’t pull out and go inside!) to phone calls that take 15-20 min to even answer... picking up my last RX here and transferring out to H-E-B. Edit to add: the self swab drive through Covid testing is making the drive through line not move. -suggestion 1: Open up the outside lane for pick up. I know it can be done for small RX bags. Right now it’s only drop off. -suggestion 2: Covid testing needs to be done in a tent outside the store (side of the building is perfect for this!) OR instruct patient to pull around into the parking lot to perform self swab, get specimen ready, then pull back through the drive through to drop it off. Why they need to sit in the drive through to do the swab while there’s 5 cars waiting?!
It’s been over a week I have no Covid results. Do not go to cvs if you have a job or need COVID results sooner than 5 days, you’ll be disappointed and your work won’t be happy. other than that this CVS is fine, really nice staff
I went In Sunday to get tested and I have yet to hear back my results. They said it would take 2-4 business days but yet my husband got his results back within a day and half and on a Sunday. So I called to see if my results were ready. They ended up saying they don’t have my results and I had to call a certain number. So I called that number and after literally and HOUR and 10 mins I finally gave up and hung up..that’s just in sane..I know they are busy but to be on hold for that long and nobody to pick up is just crazy..
Pharmacy falls far too short in getting me my life saving meds. Incompetent at best. Hard Pass. I’ve been a cvs customer for 15 years. Choose a different company or at least a different cvs. Have a great day.
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