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MinuteClinic

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Schertz, United States

cvs.com
Local medical services· Walk-in clinic· Urgent care center· Medical clinic

MinuteClinic Reviews | Rating 2.5 out of 5 stars (5 reviews)

MinuteClinic is located in Schertz, United States on 2693 FM3009. MinuteClinic is rated 2.5 out of 5 in the category local medical services in United States.

Address

2693 FM3009

Phone

+1 8663892727

Service options

Online care

Amenities

Toilets

Accessibility

Wheelchair-accessible liftWheelchair-accessible toilet

Open hours

...
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Shantell Williams

please do not go here! Not sure who’s in charge of running this clinic but it definitely needs to be in investigated as well as shut down. I am here now as we I’m writing. I been here since 8:20. Knowing it doesn’t open until 8:30. My experience is, it’s now 8:39. There’s 2 workers here and neither one has acknowledged that there’s a patient waiting, nor did they at least checked me in. I asked the man at the front what time do they open he said usually at 8:30 then continue looking through his phone. These are not the type of people that need to be dealing with people’s health. Maybe they are in the wrong field. This clinic isn’t serving the people or community any justice if they are not here to serve those that need medical attention.

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Nanette Aguilar

My son had an appt to get immunized for meningitis. we arrived early and waited. We got a call saying someone would come out to our vehicle to get us and check us in. We waited over an hour and no one ever came. We went inside the store and the door to the clinic was closed. We didnt want to knock and possibly disturb another patients appointment so we waited outside the door for another 15 minutes and never saw or heard from anyone. We tried calling the clinic but were transferred and put on hold for over 25 minutes. What kind of service is that? I understand being busy but how can you have ppl waiting without any word as to what's going on or how long theyll have to wait? And waiting for over an hour in the car? No. If the wait is that long someone should definitely have called or come out to let us know. We finally decided to leave without hearing a word from anyone aside from that initial call. This experience was totally unacceptable. CVS needs to do much better. I cant imagine how this experience would've been if we had been really ill.

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Luz

We went in last week to get tested and they said it would take 2-4 days to get results. Today is day 6 and nothing. I even called the minute clinic customer service number 3 times and every time I was on hold for over 30 mins or so before I finally gave up and hung up. We need our results so we can go back to work.

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Valerie

The walk in wait time was 94 minutes, so I signed up online and was given a time to come in. I arrived 10 minutes before my assigned time and signed in. I was told my wait was then 30 minutes. I've now been here 45 minutes. I haven't yet seen anyone and the screen still says I have 20 more minutes somehow. This used to be an extremely efficient option for seeing a medical professional, but obviously not any more. It's sad to see services go downhill.

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Vonia P.

Great service. Compliments to Sherrick Cunningham, Physician Assistant. MinuteCinic has been around since the early 2000s, this location since 2014. Seems standard for them to employ physician assistants. Looked online before arriving and there was not much of a wait @ this location. For locations that have a wait time (others within 30 miles ranged from 30 minutes to 2 hours), you have the option to \hold\ your place online. I, for one, was glad to simply find this location with a short wait. Since I have checked a couple different days, I can say that this Schertz location is consistently less busy. Upon arrival, we were pleased to find that the online status was accurate. Two simple doors next to the pharmacy with a few chairs that serve as the waiting room. It took less than 5 minutes for Sherrick to come out to check on us. When you first get here, you will be required to sign in with a little kiosk; main complaint being that you are required to give a debit or credit card even if you do not end up paying anything, which is what happened in my case due to my insurance. Came for a quick check up, was in and out in less than thirty minutes. Provided me with a full print out report, plus consultation time. I cannot start to any other employees here, but Sherrick was better than any primary care or urgent care center I have been to. Is that because he is a physician assistant, not yet deluded by the MD letters? Or because MinuteClinic is awesome? Not sure, but no complaints here! Update: They called me a few times to check on me, to make sure I received my resume results for some tests. They were try rather persistent about it (three missed calls, two more call backs to make sure I scheduled a follow-up), and although I felt a little nagged, I confess this is a good thing. It shows these physician assistants are more diligent and care more than most other doctors I know!

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