Duluth, United States
4169 Luzerne Rd
N/A
+1 2184287131
I loved that they answered their phone right away. They couldn't help us because are project was to small. They did give us a couple of referrals, which was nice.
like
We called for an estimate, told them what we needed. It took them three weeks come out. They canceled once because of rain, however there was no rain during our scheduled appointment day and time. In the end, they told us they only do big jobs. What a waste of our time!
Scott and his crew were outstanding! Did our roof in less than a day. Professional and they cleaned up every bit of debris.
Good work but a scheduling fiasco! We were scheduled to have our garage roof replaced at 8am on Saturday of Labor day weekend, no one showed up all day and even more disappointing, no one called. My husband had hauled everything out of the garage, since they were going to be removing old insulation, and then had to haul it all back in! Then on Sunday at 1pm a crew shows up unannounced! We were hosting a birthday party at 3 so we had to tell them it wasn't going to work for that day. They apologized and agreed to come back at 8 am on Monday(labor day) . They did show up but not until 10. I realize a garage roof isn't a big job and they had told us it would be a fill in job for them, but hey guys have you heard of a phone?! After the job was finished, two large trailers were left in our driveway until late morning the next day! Even if we had wanted to park in our garage over night we couldn't have! Like I said the work was good and the price was reasonable but I don't know if we would use them again mostly because of the poor communication.
Waste of time. I scheduled an appointment for an estimate to have 8 windows replaced. Jeremy called an hour before the appointment to reschedule due to rain. I asked to keep the appointment, since I knew most of the appointment would be indoors and my husband and I had both arranged time off. He did show up, and was a nice guy. As expected, most measuring and talking happened indoors. He promised to get back to us with the estimate. I called back after 3 weeks, and was told Jeremy was out of town that week on a job, and that we would hear back next week. It's now a week and a half later. Still no word. If a job doesn't suit your company, say so from the outset. Communicate if there is some unexpected delay. Don't waste our time and yours.
Deli
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