Scottsdale, United States
7407 E Greenway Rd
N/A
+1 8002920008
Wheelchair-accessible entrance
I purchased our Front door 6 years ago, and was told it would be 6 to 8 months before we would receive. I, like everybody chose to hear 6-months. It was All of 8 months and it was delivered and once we put it in, Was, and AM, Very Happy with our Entry. We get comments every time someone walks through it, or up to it. Any time I need oil, or anything Karla has always responded and sends me whatever I need., at NO CHARGE. Calculating "exactly" when a CUSTOM door, or anything else, custom made will really be done is hard. Sometimes it is a good guess and sometime you have to wait for "quality". Why is it when we people order something we are always ready to understand but after we put our down "we want it NOW.." I have been dealing with Scottsdale Art Factory for 6 years now on projects, and Never been disappointed in the End results. I continue to refer my Friends and clients, as I feel they do Quality work.
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I ordered the most beautiful hand crafted front door handle from the Art Factory! Karla was a gem to work with and held my hand throughout the process providing guidance and feedback. I would recommend them to anyone looking for a unique art piece for the front of your home or business!
I inherited a 300 year old French chest that was missing eight of the pins that hold the metal trim pieces. I sent one to ArtFactory hoping they could make some new ones. Instead, one of their employees who is a collector had almost identical pins on hand. They refinished them to match the old one. After replacing the missing pins, the chest is gorgeous! I'm thrilled with their work and extremely helpful attitude.
We were told that we could not have a wood door in a northern climate. We wanted a round top "Castle" style door. We found The Art Factory and in Scottsdale and we could not be happier. It has been 7 years since we have had the door installed. It remains a beautiful feature that greets everyone who comes to our home (and is a wonderful conversation piece). We do some light touch up on it yearly to maintain it and it is our hope that the door will remain long after we are gone. The design staff and follow-up team have all been wonderful to work with. The craftsmanship on the door, speaks for itself. It is top notch! Thank You!
We are extremely satisfied with the workmanship and quality of our Art Factory entry door. When you contract with a company that custom designs your dream project you just have to know that it will take time and there can be delays. This is not a 'fast furniture' factory but a business of designers and artisans. You must have patience. Art Factory worked with us through the planning and design phase, where we changed our mind on numerous occasions and had to back-track. No problem. Change this, change that, make this larger, move this over there. it didn't matter. It was our door and our design. Art Factory worked with us to get us what we wanted, and when it arrived on our doorstep (the freight company was very personal by the way), we knew it was worth the wait. The craftsmanship is professional and of artisan quality. This is truly 'old world' craftsmanship and it is wonderful to see it in today's world of instant gratification. Whatever it is that you order, we feel sure it will be an amazing piece that will be with your family or in your home for generations.
Excellent service from start to finish. The salesperson was knowledgeable and very helpful in explaining the options for my custom project. The drawings produced prior to production allowed me to fine tune my design. I self-installed the doors and found it very easy due to the excellent craftsmanship of the doors and surrounding frame. The quality of the thick cypress doors exceeded my expectations and the handcrafted hardware complemented the doors perfectly. From start to finish, including the delivery of the doors, I could not have been more pleased.
I am totally please with the custom handles I received. The expected timing was exactly as promised, as well as the quality. Great Job !
For a US Military project I was tasked with replicating (6) WWII Case knife door pulls. After communicating with several other local east coast artists who said it could not be done, I turned skeptically to the internet. Scottsdale Art Factory website and samples projects were of a caliber that if set them apart from their competition. With just pictures and simple measurements of a museum knife the staff spent countless hours perfecting the design and crafting 6 custom pieces art, that also function to open doors. The accolades and complements I received when the door handles were placed on the doors secured me several new construction projects. All my future custom door, handle, gate, work will be from Scottsdale Art Factory!!! Outstanding Job!!!!!!
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