Scottsdale, United States
8502 E Princess Dr suite 200 b
N/A
+1 4807484300
I can not tell how much Santé Hospice in Surprise helped me when my husband was sick. He was released from rehabilitation to hospice. Our angel nurse, Amy, came to the house. She immediately said that my husband was not going to stay on hospice long. She helped us facilitate the repair of his feeding tube. Then, she helped us transfer him to a nursing home in Michigan. After his transfer I am happy to say my husband has now recovered and is home. Amy was there for us whenever we called. We cared for him in our home in Surprise for a week. She was my angel. I could not have had a better advocate for my husband. I would recommend Santé Hospice to anyone. I was not happy with the Sante Rehabilitation center who quickly gave up on him!
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Sante Hospice was GREAT always available quick to respond. Lisa and Natalie went way above and beyond all expectations. I would highly recommend Sante Hospice they were there for me and my father when we truly needed them. Thanks to all of them!!
Please consider a different company. I have read these reviews and perhaps because people live in different areas they received different service than we did. At first it was great, the nurse came by, admitted her, and we were set. They said that when mom came home the nurse was supposed to be here about ten minutes after my mom arrived. Two hours after, my mom soaked in urine because we had no supplies, she showed up and when I stated that mom was soaked she said that we were going to have to understand that we were taking that on. I did understand, and I also had no training on how to move mom in her bed, no diapers, nothing. I did not want to hurt her. From that point it was a disappointment. Mom is bedridden and cannot turn herself. The nurses stated that they had to beg the doctor for a catheter. Towards the end of us using Sante I was told that they cannot keep coming over to fix the catheter and if it leaked we would need to wait a few days until the next nurses visit. They would not keep it in for my convince and if I needed to I needed to hire care givers. The doctor was planning on removing it and they had ordered pads for mom. I was told that the catheter did not need to be flushed and she had the largest one they made for a woman. My mother was raw and had open wounds and bedsores. I called a different company and not only did they give her medication for the wounds and bedsores, they told me that catheters come in larger sizes, up to a 28 gauge. Mom has a 20. They also taught me how to flush and maintain it so she would have a healthy experience. They changed some of her medications and this helped her nausea. I was told with Sante that there was not much they could do. Apparently there is because this nausea medication works great, the other did nothing. Please do not use this company!
Sante hospice is a group of exceptional people who care deeply for their patients and their staff. Everyone goes out of their way to be supportive to patients and their families who have chosen hospice care. I would highly recommend them. .
Work with Sante' Operations for over 8 years. Currently the last two years in the department of Sante' Hospice. Well managed team, staff enjoys and cares about the role they play in our Patients and families lives at the end stages of life.
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