Scunthorpe, United Kingdom
Brigg Rd
N/A
+44 1724700209
Wheelchair-accessible entrance
My dad suffers with COPD and is finding it hard to get about so we went along to look at mobility scooters. I was so impressed how helpful the staff were. The salesman went through what requirements my dad needed and how much my dad could lift etc and was not pushing to sell the most expensive model he started with a lower priced one and then asked dad if it felt right. My dad chose one a bit over the price he wanted to pay and the salesman knocked off a hundred pound for him. It was delivered and demonstrated how to assemble etc. After couple of weeks dad got a phone call from Eden to see how he was getting on with it. I think the service is outstanding and would definitely recommend to anybody.
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Charged more than advertised, see screenshot from their web page. Went into the shop in Scunthorpe and was told it was 15 for the wire basket. Even with VAT it shouldn't be that price. Women in the shop said that's the price she has to charge. I looked around in the web and bought with free delivery for 8.99. I advise all of you to look elsewhere!!
They were very friendly in store and John was very helpful and did his upmost to help us. Nathan was very friendly and gave us what information we needed.
Avoid Purchasing From This Company! I have never ever received such poor customer service from a company in all my purchasing life and would recommend anyone considering a purchase from Eden Mobility to avoid and do more research and buy from another Company which we should have done. We purchased a reclining bed costing 1,400 for a family member whilst he was in hospital; the bed was not used and no longer required due to a change in circumstances. After dozens of phone calls and emails over an 8 week period (which they chose not to respond to) they have at last informed us we should have let them know within 12hrs!! Eden Mobility who sells to a sensitive and vulnerable market sector are an absolute disgrace.
I purchased 2 recliner chairs from Eden Mobility ,because of a problem the chairs ,it became necessary to contact the company between christmas and new year .Mr John Belton and the company went far above what was expected at that time. Within 3 days people had been called in to sort out the problem and deliver two new chairs .We would like to thank the company ,especially Mr Belton and the staff that were called in to sort out the problem .It is wonderful to find a company that still has compassion and the decency to treat their customers with respect .Once again many thanks . W and J Munro
Friendly, knowledgeable service. Good communication with the customer. Delivery was quick and protective measures were taken to keep both the customer and the deliverer safe. Super product too, the reclining chair is just what was needed on her return from hospital. Thank you
Very friendly and helpful
Not very helpful unless you're one of their customers
Deli
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