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Vu Technologies Pvt Ltd

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Secunderabad, India

vutvs.com
Electronics company· Electronics store

Vu Technologies Pvt Ltd Reviews | Rating 3.7 out of 5 stars (5 reviews)

Vu Technologies Pvt Ltd is located in Secunderabad, India on Plot No. B/h Anand Theatr, 17, Sardar Patel Rd, Paigah Colony, Begumpet. Vu Technologies Pvt Ltd is rated 3.7 out of 5 in the category electronics company in India.

Address

Plot No. B/h Anand Theatr, 17, Sardar Patel Rd, Paigah Colony, Begumpet

Phone

+91 919100073550

Open hours

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H

Hari Krishna Palusam

My first complaint is registered in July 2020. Video turns off automatically, but we can hear audio. In August they told that mother board have to be replaced. I paid for the same. September they asked me to collect the tv , I went there and checked problem isn't resolved and they identified one more problem with Led lights . They said LED strip has to be replaced, I have argued and paid additional amount. End of November they said my tv is ready, I have collected it and ran for 2-3 hrs, the same problem continued (picture goes off and audio is still on), they have given a warranty for 3 months. I Have returned back on 1st week of December, finally they identified actual problem was with LED panel board and they repaired. Finally I have got my TV back on 21st December 2020. The management said there is no warranty for any service issues . Now on Dec 25th small white dots are visible inside the TV. These guys are saying I have to pay for the issue. Being an authorised service centre, to resolve a small issue they took almost 6months. Wasted money of 5.8k time 3 times pickup and drop of my TV. Such a reckless customer service from VU authorised Hyderabad service centre. After this incident, I won't recommend VU TV to anyone from Hyderabad (I'm not sure about other locations service centres). Guys think before you purchase, TV might be good but Hyderabad service centre is the worst. Other issues: - They won't give you GST bill for service or product, they give just a small slip (attached 2nd slip , they have taken back 1st slip which has payment info also). - They won't respond if you ask for service pickup and drop of your TV, better do it for yourself and save time. - Authorised Technicians are incompetent compared to local TV repair shops. - Spare parts take too long (weeks to months) to replace. VU management do something about your Authorised service centre else will loose the customers like me. Thank you guys Yours HK

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Avinash G

We need a lot of patience they work at a snail's pace. I had to wait 45 days to get my tv unit and within a month same problem, it's again been 15 days since I gave the tv unit for rectifying, am really fed up of these people and establishment.

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Prasad's

I bought a 65 inches vu tv on 1st November 2019 in flipkart..on 8th september 2020 with 8n a year tha panel was failed..immediately I have given a complaint in Hyderabad vu servicing centre..the didnt respond to my complaint..then I sent a mail to Mumbai head office..they sent a technician . He said mother board failed..and he ordered a mother board..after 4 weeks they brought a mother board ..then they recognized panel failure..they said panel was damaged only for their wrong diagnosis..they said no warranty for failed panel..the worst service..of vu technologies. I recommend dont buy a vu tv

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revanth reddy yekkanti

Worst worst worst service by VU. I bought VU TV in 2019 DEC. From last week my TV is not working and raised a complaint VU788515. Service center is very care less not at all responding

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supriya saradhi

WORST SERVICE EVER.. No one will respond accordiny and its been week I filed a complaint and none are bothered. CS representative whom I spoke to is worst dont even know how to talk. STUPIDITY

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