Seeshaupt, Germany
St.-Heinricher-Straße 111
N/A
+49 8801789
Excellent room, beautiful location but reception and service in general not so good. Overpriced.
like
Beautiful lake, really nice staff, good rooms some with your own garden, restaurant food is very tasty one of the tastiest salads I've tasted from a hotel restaurant, and if the hotel restaurant is closed there is a restaurant to the rear of the hotel with very nice food, breakfast is nice and fresh continental food. I do a lot of traveling around the world and it's nice to find a Hotel with staff that prides itself on your comfort to this level. If you are thinking of going message me so I can make sure there is always room for me.
The best room for the value! Every detail in the room was spotless. The decor, the bed, the Milton Brown toiletries, the robes and etc. It was excellent! The building itself stands out. Easily could have been mistaken as an old inherited estate. The ambience, the service, the breakfast... I really felt cared for.
Thank you for an amazing stay. Beautiful place, first-class professional service.
perfect to relax
Wonderful location, beautiful rooms, friendly staff. The high prices are absolutely justified.
Despite the ambience being very appealing inside the property and rooms being specious and neat, the hotel managing personnel is a disaster. We arrived at 3pm, checking time is 2pm, however our room was not ready and the staff could also not advise us when to expect it be ready. We got offered a complimentary drink as a compensation for the waiting time, however the same was charged to us at the end of the journey. Next day the staff forgot to clean our room. Despite our effort the whole afternoon requesting for to solve this issue we did not receive any room service on the day and had to enjoy a dirty room. How romantic! The Soja Milch for breakfast coffee was spoiled. The property is in a soft opening stage, however it should not have opened it doors, as per my opinion, since there are construction works going on left, right, front and back. Sure you do not visit Starnbergersee to experience construction noise pollution but for quite the opposite reasons. All in one the managing staff (we actually only saw two managing staff members during all the stay and two additional personnel servicing only the breakfast) gives you the impression to be not in charge or responsible for the Hotel. You are left as a guest with a taste you need to make their duty comfortable rather the personnel making your stay comfortable. It is a beautiful property but the management need to change, as it’s a disaster in all matters. Happy to advise!
Great place
Deli
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