Selma, United States
2420 N Broad St
N/A
+1 3348748600
Baymont Hotel in Alabama. The room was dirty, not cleaned properly. There were socks left on the floor fron previous guest. All floors were dirt and so was the tub. I've stayed in a Baymont Hotel before and never had these issue. Please clean your rooms better.
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The first room assigned to us had not even been cleaned! We were moved, but then double charged. On top of that, went down to get breakfast the next morning and was given a paper bag with crackers and bottled water?! And apparently, one or more of the workers' family actually live on premises. There were unsupervised, bare foot kids running around all day! In and out of the office and different rooms. I definitely won't come back here...
No towels, or phone in room, the lady at the desk didn't know how to locate towels.A man came in asking for soap and they only had shampoo and conditioner. There was neither in the room they gave me. I left and went to another hotel. It doesn't live up to the Wyndham name. I think they need to take their name off of it.
I should have slept in my truck. I had to try four different times to get into a room. the first two the doors wouldn't open, the third was not cleaned out from the previous guests and the fourth smells like cigarettes and a dumpster. I read the reviews after I got here. apparently the owners or management does NOT care about their business/job to fix the issues. I hope they get s#!t together.
When cleaners completely failed to do there job, front desk Mrs. Marquise Harris went out of her way to help me and come fix my room at 10:30 at night, sweet thoughtful woman, definitely deserves a raise!!
Arrived with a reservation and was denied a room! Doors to the entrance were locked and the clerk was very bothered by my asking why wasn't my reservation available! Only response I received was "we have no rooms!" Very disappointed! ** MY CREDIT CARD WAS STILL CHARGED FOR THE ROOM THAT I WAS DENIED FOR! MAKES THIS ENTIRE EXPERIENCE SO MUCH MORE UPSETTING!!** ****STAY AWAY!****
If it was the last hotel you're better off going to Montgomery.
Front desk lady is so sweet She made me so welcome like I was at home friendly with a smile
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