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+448081019129
Big indoor showroom with lots of different play equipment on display from a few hundred to over a thousand pounds. Helpful staff. Some items are available to take away, or all items can be home delivered within a few days. Well worth the visit.
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Bought an expensive play centre. for the garden. Product arrived and needed a lot of construction - not easy and expensive for the carpenter. Hence knocked off a star as it really is a bear to put up and needs a professional. This is noted in the description, but not up front. That said, the girls loved it. One of the slides broke the first time they used it. But a stand out recommendation of this company for the way they handled it, Jasmine Hennessey was patient, gave all the information I needed, stayed online while I created the forms, gave her direct email and had packaged up the replacement part so that instead of 3-5 days it would go out for next day delivery once I had emailed a photo. While i have some small issues with the product, I cannot fault this superb member of staff or the company who hired her.
Great place to get brilliant safe products and very polite and clear would definitely recommend ...
Baby swing seat was delivered broken. My daughter could not enjoy it on her 2nd birthday. Emailed Selwood to request a replacement. No response. Phoned them and a very rude woman was not interested and hung up on me. I would not buy from Selwood again nor would I recommend them. Just seen Selwood's response. What a load of nonsense. Their customer service agent did not apologise, wasn't interested and was the one being rude. I was not being aggressive. She ended the call without warning. She did not request anything. She is lying to cover her back. Thanks again Selwood for spoiling my daughter's 2nd birthday. I will leave readers of this exchange to draw their own conclusions. I will never buy from this company again. I would urge others to avoid this company.
Deli
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