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SERVPRO of Bountiful

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North Salt Lake, United States

servprobountiful.com
Water damage restoration serviceAir duct cleaning serviceBuilding restoration serviceCarpet cleaning serviceCleanersCommercial cleaning serviceFire damage restoration serviceWaste management service· Water damage restoration service· Air duct cleaning service· Building restoration service· Carpet cleaning service· Cleaners· Commercial cleaning service· Fire damage restoration service· Waste management service

SERVPRO of Bountiful Reviews | Rating 4.6 out of 5 stars (7 reviews)

SERVPRO of Bountiful is located in North Salt Lake, United States on 900 N 400 W #4. SERVPRO of Bountiful is rated 4.6 out of 5 in the category water damage restoration serviceair duct cleaning servicebuilding restoration servicecarpet cleaning servicecleanerscommercial cleaning servicefire damage restoration servicewaste management service in United States.

Address

900 N 400 W #4

Phone

+1 8012984272

Open hours

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Renee Tietjen

Being an Architect, I am aware of the often difficult relationship and tensions that can arise during a construction project. So I was pleased to discover I had hired a construction company and their excellent Project Manager, Curtis Bingham, who communicated well, listened, and worked with me to accomplish a difficult, complete renovation of the English Basement apartment of a 1907 Bungalow house I own in Salt Lake City. That the job was successful and a pleasurable experience is even more remarkable because I live in Virginia, and I was not able to come across country to inspect the progress of the work during the pandemic. As of this review, I have never met Curtis in person, his excellent crew, or any of the talented subcontractors who provided their skills. The age of the house required completely redoing the plumbing & electrical service and bringing it to code, upgrading two bathrooms, replacing the interior and exterior doors, repairing the interior and exterior walls, painting the walls and ceilings, providing new lighting fixtures, new kitchen cabinets and cupboards, flooring, and closets. In a word, about everything. The reason this job went so well? Trust. Curtis' excellent communication skills, work ethic, honesty, and a willingness to be my partner made the difference. When I needed to talk to him, he responded quickly. When he needed me to make a decision, I quickly got back to him. The proof of working together is in the result: all those who have actually seen the finished apartment say it has been transformed from a hag to a runway beauty. If only all construction work could be this much fun! I couldn't be more pleased.

A

Allie Cordon

We had a long project to do be done following a flood in our basement and after interviewing several contractors we chose to go with SERVPRO and we are so glad we did! All the employees we interacted with were professional and helpful but Doug especially deserves so much credit for our good experience. He went above and beyond. He was quiet and professional, and I felt so comfortable having him in our home for the weeks the project required. Our son looked forward to his visits each day and he was always friendly and kind. The previous owner of our home was a very talented craftsman and we were concerned that we would really be able to get the same quality to match the other moldings and paint in the home. Doug was meticulous and made sure things were absolutely perfect before he finished the job. We would hire Servpro and Doug again in a heartbeat for anything we needed done! Thank you for taking such good care of us!!

C

Clint Grover

Josh and his team are awesome! They have done work for my neighbors and my wife’s company. I cross my fingers I won’t have to hire them, but would not hesitate if/when the time comes. I know they also can do a quick look and give suggestions if you want to try and manage it yourself. They can handle large and small projects. For my business, I have an emergency folder that we keep handy that was provided by Servpro with key contact and emergency location info. Thanks!

P

Paul Watson

Mikey and his crew did a fantastic job in taking care of the water damage we had that started in the kitchen and spread throughout the house. I highly recommend Servpro and Mikey for any damage you may have. Mikey and his crew went not only the extra step but the extra mile to do what was needed to repair our home. Mikey was so nice and respectful and explained things to us as he went along. He has been awesome!! Thank you all.

F

Francine Wirtz

Servpro was wonderful! Alex was not only totally professional, but so helpful on every level that I could not have survived the project without him. His knowledge about the problems, issue and process were invaluable and he was always willing to spend his time (mostly his personal time) to answer questions or discuss the job. I was not in the area during the work and the tenants in the house were more than unreasonable and made trouble during every step of the process. Alex was patient and stepped it up to make sure the job was completed, completed correctly and fully documented. Hopefully I never have another issue as crazy as this one, but if I do, I only want Alex! Overall, I feel there needs to be more of a “standard” for acceptable mold levels. Since levels and climates change constantly, it is very difficult to determine what’s “normal”. I dislike how the word “mold” is like a “blank check” and all of the responsibility and liability is on the owner. It would be nice if there were more standards to avoid such huge remediation costs. Once again, Alex was level-headed and did the job by facts and science instead of by fear and common perceptions. Even his follow-up after the work was finished was wonderful. I know that he truly cares about the whole situation and I appreciate that. Thanks so much!

B

Brodie & Sara Reed

Lots of positive reviews on SERVPRO, and they actually did good work on the physical cleaning up our hot water tank leak, BUT...the two stars I'm giving them is for lack of communication and over pricing. When they showed up at our house, their tech assured my wife it was a minor amount of damage, and gave her a verbal quote of "a couple hundred dollars." I was home when they came back to get the equipment and I was also told it was "minimal." No written estimate of cost was ever provided (I'll never let that happen again), and no updates were ever given over the clean up process. When the bill came, it was just shy of a thousand dollars. Not my definition of "minimal" at all. When I called the supervisor listed, Jeff, to discuss the bill, he did admit to the cost of waste disposal being "probably high" and told me he would talk to the owners about the rest of the bill. Weeks went by and I heard nothing. Finally I got the same bill emailed to me again. This time I returned the email and asked to discuss again with Jeff to find out why the cost was the same. Another few days and no communication, so I emailed again. This time I got a reply saying it had been reviewed and they were knocking a whole 50 off the price. No calls from Jeff, no discussion on the overpricing. I had to ask for the drying reports and factual data, and even that took multiple emails. They claim the work done was priced at "industry standard." Maybe so, but they also admitted the waste fee was too high...so take that for what it is worth. Everyone was polite and the floor got dried, but the cost was no where near what they verbally said it would be, and it took hours of my time to get this researched and resolved, and ultimately I am very unsatisfied. Next time I'll be using disaster drs. TLDR: GET A WRITTEN ESTIMATE!

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Craig Randall

I have had servpro doing work for me for years over and over with every problem I have in my home and every time I am impressed with the caliber of individuals and the proffessionalism they have. Great Company!

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