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Sesi Volvo Cars

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Ann Arbor, United States

sesivolvocars.com
Car dealerAuto parts storeAuto repair shopCar finance and loan companyUsed car dealerVolvo dealer· Volvo dealer· Used car dealer

Sesi Volvo Cars Reviews | Rating 4.6 out of 5 stars (5 reviews)

Sesi Volvo Cars is located in Ann Arbor, United States on 3990 Jackson Ave. Sesi Volvo Cars is rated 4.6 out of 5 in the category car dealerauto parts storeauto repair shopcar finance and loan companyused car dealervolvo dealer in United States.

Address

3990 Jackson Ave

Phone

+1 7346686100

Service options

In-store shopping

Offerings

Car washOil changeRepair services

Open hours

...
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M

Mike Seiler

Sesi Volvo replaced a wheel on my S90 under the VIP tire protection warranty I purchased from Volvo. It took almost a week for them to get the replacement and return my vehicle. No charge since it was under warranty. 3 months later I had my annual service and they made me pay 1,100 claiming I had to submit the charge to the warranty service for repayment. They never had gotten approval for the repair and warranty was denied. Sesi refused to refund me. Volvo VIP Warranty is a different company and not Volvo even though sold by Volvo with the Volvo logo. Sesi and the warranty company are going back and forth disputing the charge. After a few weeks of back and forth, Sesi refunded the charge and is still disputing it with the warranty company. I am supporting them trying to get their money from the warranty company. It was a frustrating experience for a few months but Sesi did the right thing and that is the true test of a company. When things go wrong and money is at stake, they stepped up in the end. #Sesi #Customer_Service

D

D.J. Ollila

Kermit is one of the greatest salesman and assets that they have. I was able to talk to the owner and the service department director and work out issues we had. They are very professional and easy to work with. I will definitely be doing business with them in the future.

S

Steven Groman

Service department was clean and followed CDC Covid-19 guidelines. Kant Dhitirojana was courteous, efficient and very helpful. Service was done in a timely manner and transportation to and from my daughter’s home was provided. I was completely satisfied and based upon my experience, would highly recommend Sesi’s service department. Thanks

M

Melissa Kamm

Excellent customer service. Kant (Volvo service advisor) explains everything very clearly for the auto repair novice. Very clean waiting area, transportation is available to take you somewhere while you wait for your car to be repaired. Sesi is a very reputable dealership, and they guarantee their auto repairs.

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Derek Arnold

My service advisor always accommodate to get my car in for service whenever I call. Yesterday he went over and above to repair my car which could have cost over one grand. This is a great dealership and auto repair place.

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