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The security guard asked me in a WHEELCHAIR to move from my seat. My sister booked the tickets to the movie before I injured my leg and needed a wheelchair, so she booked in front. When we entered the cinema, we decided to sit at the wheelchair handicapped seats. However, it was already booked and we asked if they didn't mind to swap seats. They were ok with swapping seats. However, because we were standing (at the back, so not blocking anyone's view), the meddlesome security guard came and after my sister explained the situation, he demanded they followed him to check their tickets. I don't know why that was necessary? Then the security guard told all of us that we cannot swap seats. Was he expecting me to wheel the wheelchair down the stairs to our seats? Even after the rightful ticket holders already agreed to swap? In the end, they were also frustrated but they sat at the seats that they booked at first, leaving my sister to stand at the back, but later they decided to just move to the seats that we booked in front and let us seat as they could see we needed it and they were compassionate UNLIKE THE SECURITY GUARD. So HEARTLESS! Never coming here again unless the management apologises.
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One of the newer cinemas that is quite good. Blown away by their handling of the pandemic. Better than expected. Not as crowded due to the social distancing measures.
excellent service. staff were patient and kind in explaining the safe-entry procedures and the need to scan twice - once at the entrance, the other just before entering your cinema hall.
The staff were courteous & friendly. The ambience was cozy, cool & comfortable
One of the best cinema for wheelchair users, no steps or stairs to 'seats' designated for wheelchairs from entrance to it's halls. I always had to sit alone separated from my spouse & child, as the seats besides these wheelchair 'seats' were always being the 1st few to be booked by others. If only they reserve the few seats just beside these wheelchair 'seats' till last 2 hours, my rating will be 5 stars.
Enjoy the movies with less crowd. Air cons are super cold popcorn are crunchy and sweet. Nacho are warm and crispy what a nice evening to spent with family.
Attentive and friendly staff. Great service. Popcorn is good and crunchy. Safe distancing seat arrangements during pandemic are necessary. Movie visuals and audio are enjoyable.
The only con is the toliet is outside but the staff were really friendly to show us the way
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