Northwood, United Kingdom
5-7 Maxwell Rd
N/A
+44 1923821229
Toilets
I have never written a google review in my life, but this has been bugging me for almost a month now and I only write this to hopefully help someone else from completely ruining their hair... I had a head massage booked here which was amazing, however the haircut that followed completely ruined the calm... The lady that cut my hair first of all seemed very angry, when washing my hair I felt like she was taking her anger out on me! Then she completely ruined my layers. I came back a few days after to try and get it fixed, I had my hair plated and she just took it out and tried to even out the length on mega wavy hair (not even spraying water to make sure the length is even). She talked over me the whole time when I tried to explain to her that this is not what I ever imagined she would do. Anyone that has seen my hair since has told me wow this is bad. My hair length is still uneven and the layers are all over the place. I have hair that's on the finer side, so if you're in the same boat please save yourself! I can't even put my hair up in a bun to hide it as the layers are way too short, so will have to keep braiding my hair till it grows out...More than happy to hop on the call with management (even though I noticed you don't respond to negative reviews). I hate to write this, and have been trying to put it off, but everybody has been encouraging me to leave a review. I guess if it helps someone, I will be glad.
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The young lady in here offers great customer service as her memory is impeccable! Only been 3 times in two years but she still remembers everything I've told her. Very impressive. Also good service and good price. And she finished her lunch early to see me!
I went in and asked the receptionist if she could thread my eyebrows. She said yes take a seat while I waited for the lady who saw I was sat down waiting. Then another lady comes in and the women who is going to do my eyebrows tells me oh I have an appointment now! I said your receptionist told me to take a seat and wait. She said oh I will be over an hour! And the receptionist always says this she does not know what shes talking about! And there was clear tension there! I left feeling quite arkward. Unprofessional place and would definitely not go back or recommend. She was quite rude too. It was my first time at this sheetals. The one in edgware is much better staff there much nicer. This one was quiet no customers and now I know why.
This is my first time in sheetals . Got an appointment for hair cut at 4:30. They asked me wait and said they are running late and started my service at 5:15pm. The lady who cut my hair I think her name is Priya, didn’t know how do a layer cut ... she spoilt my layers , the shape of my hair and to top it all didn’t know how to blow dry the hair outward .... she tried her level best to give me a curl in the ends but failed to do so and I lost my patience. This place is good for threading only never get a hair cut done . I do not want to give even half a star for rating .
I had a gel manicure from a different place while I was away, but went here to have them done again. Never in my life has anyone ripped off gel polish, but that is what happened here. When I complained, she laughed and kept going. Usually, there is a soak to dissolve the nail so it can be removed without damage, but she ripped a whole layer of my nails off with the polish and then had the audacity to comment on how thin my nails were. After that, she did nothing to my cuticles before polish - no soak, no push, no trim - and got polish all over my fingers. The nails are also all different shapes - I got tired of asking her to fix them. My nails have already torn the day after from the damage and I am never going back for nails again. The only reason I gave two stars instead of one is bc I also had a wax and that was ok.
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