Sheffield, United States
4040 Colorado Ave
N/A
+1 4409498758
Repair services
I cannot say enough good things about the thoughtful service, the expertise and the staff of JD Indoor Comfort!!! Discovered at 7:30 pm that furnace stopped working, frigid night! From the first call to the business emergency line, to the total fix of the furnace, everything was handled efficiently, professionally. I was given choices (did I want someone to come tonight or wait until morning?) and any fees were stated upfront so there were no surprises. The business model is responsive --they actually call you back, they have someone on- call, they let you know they are on their way, (they were here within 45 minutes!) and their staff is so obviously enthusiastic about their expertise that they inspire confidence immediately. All my questions were answered, and the follow-up the next morning, complete with accurate ETA, was superb. They honor warranties, and their customers! At all times they were mindful of the home, the carpet, wearing masks, and acted with respect. This company is really one to write home about!! So I came to their website to do just that! Thank you all very, very much!! JW
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Late last summer it happened. I was sitting in my favorite spot on the sofa, minding my own business watching 200/mo cable when BOOM! Absolutely nothing responded when the thermostat called for air conditioning. As a big guy, I had two options. A: I could curl up into a half fetal position on the cushion of the couch and use the first beads of sweat forming on my wrinkled brow to hide the tears welling inside of my worried eyes. OR B: I could stand tall, pick up the phone and take immediate action to correct the problem, thus ensuring many years of total comfort to come! I had just been laid off, so I chose option A. But come April of 2018, I took life by the horns and made that call! I did some investigative work and quickly discovered that JD Indoor was THE company to call. I ended up with a total of 7 quotes and JD offered, by FAR, the best VALUE for our money. For a very fair price, we got a great unit, a whole-house humidifier (Cannot be beat) and the install team was really amazing. While it's true that I WOULD take money to write a review for somebody, I am writing THIS review because it is my HONEST opinion that you cannot go wrong with JD Indoor & Comfort. I am not related to anyone in the company, I am just thoroughly impressed with the level of professionalism I experienced working with JD. I have already recommended them several times, as I will continue to do in the future. As of late, I have just signed up for their ongoing maintenance program to help protect not only my new unit, but also my existing furnace and hot water tank as well. Give them a shout folks! Trust me, the alternative is frightening! Cheers!
The gentleman who came out was very thorough and honest with his estimation. He explained his.process and concern that he could not get to part of the furnace because our huge hot water tank was in the way. He explained an alternative to cleaning the half of the system he could not properly reach and thus the reason his price was higher than anyone else's. He left the decision to do the job up to me. With other expenses I currently have, the job is on hold but I feel he will do a better job than other, less expensive, estimates I have received. When the job is finally contracted, I will do another evaluation.
Knowledgeable team, friendly office staff, local, dependable.
My 74 year old mother had them install her air-conditioning 5 years ago and has had to call them out multiple times. After paying 6,000 for installation she has had to pay another 4 000 in repairs. It is now leaking into her kitchen light and this time she cannot even call them. It goes to voice-mail and says the mailbox is full. I had her call another company to repair. I had my system installed by another company 7 years ago and only had to call them once since, they did not charge me for that call. I told her to never call JD Comfort again since they do not deliver good service or good product.
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